Customer Service Specialist

7 days ago


Waltham, Massachusetts, United States T-ROC Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at T-ROC. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, meeting sales targets, and driving business growth.

Key Responsibilities:

  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty
  • Meet or exceed sales targets and contribute to business growth
  • Develop and maintain a thorough knowledge of our products and services
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Participate in ongoing training and development to enhance sales skills and product knowledge

Requirements:

  • High school diploma or equivalent required
  • At least 18 years of age
  • Prior experience in sales and customer service preferred
  • Ability to work a variety of shifts, including days, nights, and weekends
  • Strong communication and interpersonal skills

Benefits:

  • Paid training and development opportunities
  • Competitive hourly wage and commission structure
  • Unlimited earning potential
  • Medical and paid time off benefits
  • Phone service discounts and other perks

About T-ROC:

T-ROC is a leading provider of retail services, with a strong commitment to customer satisfaction and employee development. We offer a dynamic and supportive work environment, with opportunities for growth and advancement.



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