Customer Service and Sales Support Associate

2 weeks ago


Waltham, Massachusetts, United States Eastern Industrial Automation Full time
Become a Part of Our Team as a Sales Support Specialist at Eastern Industrial Automation

We are a prominent International Distributor specializing in Mechanical, Automation, Pneumatic, and Hydraulic products, complemented by a wide array of Engineering Services and System design solutions. We are on the lookout for a dedicated Sales Support Specialist to join our expanding team.

Why Work With Us?

  • Engage with innovative industrial products and services
  • Enjoy competitive compensation packages and opportunities for local advancement
  • Be part of a team recognized for its low turnover rate
  • Participate in a thorough training program designed to enhance your professional skills
  • Thrive in a vibrant and entrepreneurial atmosphere that promotes teamwork and acknowledges achievements

Key Responsibilities:

  • This entry-level role encompasses various responsibilities, including warehouse assistance, customer service, inside sales, order processing, and more
  • Support warehouse operations and customer interactions
  • Respond efficiently to customer inquiries through various communication channels
  • Collaborate with the sales team to deliver exceptional customer solutions
  • Establish and nurture positive relationships with clients and manufacturing partners
  • Essential Skills:
  • A strong passion for customer service and a proactive attitude
  • Ability to learn quickly, with excellent communication and computer skills
  • A proven history of positive performance and strong organizational skills
  • Capability to work collaboratively in a team environment while managing multiple tasks
  • Possession of a valid driver's license and the physical ability to lift up to 75lbs
  • A sense of urgency and accountability in all tasks

Join our dynamic team and contribute to our industry-leading organization

We provide comprehensive medical and dental benefits, vacation and sick leave, life insurance, disability coverage, and a 401k plan with matching contributions. Eastern Industrial Automation is committed to growth and development.

We uphold equal employment opportunities for all individuals, irrespective of race, color, religion, sex, national origin, age, disability, or genetics.

This position requires a commitment of 40 hours per week, Monday through Friday.



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