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Nissan Automotive Sales Consultant

1 month ago

West Springfield, Massachusetts, United States Balise Auto Full time
Job Title: Automotive Sales Consultant

Join our team at Balise Auto as an Automotive Sales Consultant and deliver an unforgettable first impression for our customers. As a sales associate, you will provide an exceptional customer purchasing experience, ensuring the customer receives all the information they need, and presenting brand-specific knowledge on new and pre-owned vehicles.

Key Responsibilities:
  • Greet customers in a prompt, friendly, and professional manner.
  • Gather customer contact and interest information and accurately enter it into our CRM system.
  • Maintain rapport with previous and potential customers by suggesting trade-ins, responding to inquiries, recommending sales campaigns and promotions, and following up on all leads from various sources.
  • Present product information to customers, demonstrating knowledge of characteristics, capabilities, features, warranties, and services.
  • Continuously build knowledge of new and updated product information.
  • Offer and accompany customers on demonstration rides.
  • Schedule and maintain your own calendar for customer appointments and follow-ups.
  • Attend and actively participate in daily sales/training meetings to assist in reaching individual and department goals.
  • Maintain the appearance and cleanliness of our inventory on the display lots and showrooms.
  • Qualify buyers by understanding their requirements and interests.
  • Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing, collecting payment, and delivering vehicles if applicable.
Advancement Opportunities:
  • Structured training programs for advancement to move forward into a new role within our company.
  • Sales Associate to Finance Manager: Experienced sales personnel will have an opportunity to train for Finance.
  • Finance Manager to Sales Manager or Pre-Owned Sales Manager: Experienced Finance Manager will have an opportunity to train for Sales Manager.
  • Sales Manager to General Sales Manager: Experienced Sales Managers will have the opportunity to train and become a leader within our company, and eventually become a General Manager.
Environmental and Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk, and hear.
  • A current valid driver's license and insurability rating is required.
  • This position may require up to 5-10% travel.
Benefits:
  • Health, dental, life, and disability insurance.
  • 401(k) with company match.
  • Flexible spending accounts.
  • Paid Time-Off.
  • Employee discounts on service, parts, and vehicles.
Qualifications:
  • Communicate effectively with others.
  • Present information in a clear and professional manner.
  • Time Management - ability to manage one's own time.
  • Type efficiently to enter accurate information into tracking systems.
  • Ability to solve basic math calculations.
  • Basic computer skills.