Business Development Manager

4 days ago


Kansas City, Missouri, United States U.S. Engineering Full time
Job Overview

U.S. Engineering is a leading industry player since 1893, driven by innovation and a commitment to evolution.

">About the Role

The Account Manager is a critical member of our team responsible for sales and operations activities. They oversee all aspects of service business for specific customers, cultivating existing relationships, maintaining service agreements, identifying additional repair work, and collaborating with the service team to provide value to U.S. Engineering Company customers.

Key Responsibilities
  • Account Management: Overall responsible for account management and customer satisfaction for specified customers.
  • Sales and Renewals: Responsible for selling, managing, and renewing preventative maintenance and other service agreement offerings for specified customers.
  • Proposal Development: Develops appropriate repair approaches, estimates repairs/services, and presents proposals to specified service agreement customers.
  • Account Performance: Manages all assigned accounts to achieve sales plan volume and profitability goals.
  • Solution Execution: Identifies, qualifies, manages, and executes solutions/special projects for specified customers.
  • Planned Maintenance Agreements: Surveys and generates proposals for Planned Maintenance Agreements and Projects, leveraging technical experts for estimating and identifying the best customer solution.
  • Opportunity Identification: Identifies opportunities for future service work/projects and networks internally and externally to pursue opportunities.
  • Project Delivery: Works with the operations team to ensure project delivery as proposed.
Requirements
  • Education: Bachelor's Degree in Construction Management or HVAC is not required but a plus or equivalent years of experience.
  • Experience: In-depth knowledge of HVAC and/or PLUMBING systems as well as servicing of those systems. An equivalent combination of field and relevant leadership experience will be considered.
  • Knowledge and Skills: Knowledge of mechanical service and construction industry practices, processes, and standards – including systems design, installation, and servicing. Must possess technical knowledge of HVAC systems, as well as a basic knowledge of plumbing systems.


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