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Office Service Representative I

1 month ago

O'Fallon, Missouri, United States Canon USA & Affiliates Full time

Job Summary

We are seeking a highly organized and detail-oriented Office Service Representative I to join our team. In this role, you will be responsible for handling all mail, packages, and interoffice correspondence, as well as providing exceptional customer service to our clients.

Key Responsibilities

  • Receive, sort, and deliver all incoming mail and packages according to assigned floors and time frames
  • Wrap, seal, weigh, affix postage, and dispatch all outgoing mail and packages in accordance with postal regulations
  • Prepare special outgoing interoffice pouches sent to client affiliates as scheduled
  • Package and process outgoing overnight items, such as Federal Express and UPS, to meet client and vendor deadlines
  • Log and deliver incoming overnight packages within established time frames
  • Log outgoing and incoming items as required and review for accuracy and completeness
  • Organize and distribute supplies to client employees as detailed in job requests
  • Monitor inventory of copy supplies, stock paper and toner, and keep the supply area neat
  • Provide minor maintenance of photocopy machines, such as solving paper jams and routine cleanings
  • Operate facsimile machines, send and receive facsimiles, and keep complete and accurate logs
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges

Requirements

  • High school diploma or equivalent
  • 0-1 year experience working in a mailroom or professional office environment
  • Some knowledge of metering, weighing, logging, and other shipping procedures preferred
  • Some computer skills preferred
  • Ability to perform routine functions of most equipment and systems, such as faxing, scanning, metering, and photocopying
  • Excellent customer service, professional attitude, and appearance
  • Ability to work overtime and meet deadlines

What We Offer

  • Competitive pay and benefits
  • Comprehensive training and development programs
  • A company focused on creating a positive work and client environment
  • Employee discounts on entertainment, products, and services nationwide

Work Environment

This role requires regular twisting, turning, squatting, bending, reaching, and lifting, as well as prolonged periods of sitting, standing, or walking. The ability to occasionally lift up to 50 pounds and move items weighing over 50 pounds is also required.

Language

This job requires fluency in English.