Customer Experience Ambassador

9 hours ago


O'Fallon, Missouri, United States CarMax Full time
About CarMax
CarMax is a leader in the used car market, known for its transparent and honest approach to buying and selling vehicles. With over 200 locations across the US, we have become the nation's largest retailer of used cars.

Career Opportunities
We are seeking a Customer Specialist to join our team in O'Fallon, Illinois. As a Customer Specialist, you will be responsible for providing an exceptional customer experience by guiding customers through every step of their car-buying journey.

Job Responsibilities
Some key responsibilities of this role include:
  • Providing personalized support to customers throughout their car-buying experience
  • Conducting vehicle condition assessments to ensure accuracy and transparency
  • Maintaining accurate records and completing necessary paperwork
  • Assisting with sales and administrative tasks as needed

Requirements and Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. Some specific qualifications include:
  • A High School Diploma or equivalent
  • Sales and customer service experience (preferred)
  • A valid driver's license
  • Basic computer skills and proficiency with Microsoft Office

Compensation and Benefits
The estimated salary for this position is $$43,000-$53,000 per year, depending on experience and location. We also offer a range of benefits, including medical, dental, and vision insurance, as well as opportunities for career growth and development.

About You
We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional experiences. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply.

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