Customer Service Representative
2 months ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations:
- O'Fallon, MO
- Phoenix, AZ
- Whitehouse Station, NJ
Job Responsibilities:
- Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
- On average, our representatives are responsible for 40-50 calls per day
- Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage
- Responsible for cross selling coverage to round out accounts
- Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner
- Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries
- Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience
- Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles/collectibles, flood, etc.)
- Work collaboratively with team members, and business partners to provide a quality experience for our agents
- Ability to work 40 hours a week on scheduled shift between the hour 8am-7pm EST; work overtime as needed
- Complete additional tasks and other projects/duties as assigned
Required Skills:
- Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus
- Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus
- Previous Property and Casualty insurance experience a plus
- Outstanding, effective, and service focused communication skills, both verbal and written
- Proficient in computer skills, multi-application navigation and multi-tasking
- Professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Circle K Stores, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc.Key Responsibilities:Provide exceptional customer service to our valued customers.Respond to customer inquiries and resolve issues in a timely and professional manner.Work effectively in a fast-paced retail...
-
Customer Service Representative
2 months ago
O'Fallon, Missouri, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
O'Fallon, Missouri, United States Sam's Club Full timeKey Responsibilities:As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service by assisting members with purchasing decisions, locating merchandise, and resolving member issues. You will also promote Sam's products and services, and assist members with transactions using registers or...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Enterprise Mobility Inc Full timeCustomer Assistance Representative Sr Job DescriptionAt Enterprise Mobility Inc, we are seeking a highly skilled and customer-focused Customer Assistance Representative Sr to join our team. As a key member of our branch team, you will provide exceptional customer service, support internal and external customers, and contribute to the success of our rental...
-
Customer Service Representative
4 weeks ago
O'Fallon, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino's Pizza LLCAs a valued member of our team, you will play a key role in delivering exceptional customer experiences at Domino's Pizza LLC. Your primary responsibilities will include:Main Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Enterprise Mobility Inc Full timeCustomer Assistance Representative Sr Job DescriptionEnterprise Mobility Inc is seeking a highly skilled Customer Assistance Representative Sr to join our team. As a key member of our branch team, you will provide exceptional customer service to both internal and external customers, ensuring a seamless rental experience.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
O'Fallon, Missouri, United States TPSC Transportation Products Sales Company - O Fallon, MO Full timeJob DescriptionAt TPSC Transportation Products Sales Company, we're seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for communicating with customers to identify their needs, processing requests, escalating problems, and providing helpful solutions that...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States The Jacobson Group Full timeJob OverviewThe Jacobson Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerProvide...
-
Customer Service Representative
3 weeks ago
O'Fallon, United States Fresh Thyme Market Full timeThe Customer Service Representative at Fresh Thyme Market is responsible for providing exceptional customer service and ensuring a seamless shopping experience. Key responsibilities include operating a cash register, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer transactions accurately and...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Circle K Full timeCircle K Job Opportunity As a Customer Service Representative at Circle K, you will be responsible for providing excellent customer service and resolving customer issues in a timely and professional manner. Your duties will include: Providing prompt and courteous customer service Ringing up all sales on the cash register accurately Performing...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Sam's Club Full timeSam's Club **Job Summary** As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. Your primary goal will be to assist members with purchasing decisions, locate merchandise, and resolve any issues they may have. **Key Responsibilities** * Provide customer service by...
-
Customer Service Representative
3 weeks ago
O'Fallon, United States Golden Corral Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming atmosphere for our customers.Guest Service: Greet guests as they enter the restaurant and offer a...
-
Customer Service
5 months ago
O'Fallon, United States Waterway Carwash Full timeOverview: Waterway is now hiring Customer Service - Representatives at $17 per hour for our O'Fallon location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...
-
Customer Service Representative
3 weeks ago
O'Fallon, Missouri, United States BlackHawk Industrial Full timeJob Summary:BlackHawk Industrial is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Key Responsibilities:* Provide timely and effective responses to customer inquiries...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States The Jacobson Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States Barron Swim School Full timeJob OverviewBarron Swim School is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will provide exceptional service to our families, ensuring a positive and memorable experience for all.ResponsibilitiesProvide exceptional customer service to our families,...
-
Customer Service Representative
3 weeks ago
O'Fallon, Missouri, United States Circle K Stores, Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key Responsibilities: Greet customers...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States The Jacobson Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The Jacobson Group. As a key member of our insurance talent solutions team, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key ResponsibilitiesProvide timely and effective resolution to customer...
-
Customer Service Representative
4 weeks ago
O'Fallon, Missouri, United States The Jacobson Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact center, you will be responsible for providing exceptional service to our clients and agency partners.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries via phone, email,...
-
Customer Service Representative
2 months ago
O'Fallon, Missouri, United States Circle K Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer...