Cybersecurity Operations Specialist, Office of Chief Information Officer

2 weeks ago

Long Island City, United States City of New York Full time

Company Overview

Position Overview


The New York City Department of Health and Mental Hygiene, established in 1805, stands as the oldest and largest health department in the United States.

Our core mission is to safeguard and enhance the health of all New Yorkers, aspiring to create a city where every individual can achieve their full health potential, irrespective of their background, age, or residence.

As a globally recognized public health authority, we have a rich history of developing transformative public health initiatives and infrastructure, advancing scientific knowledge, and responding to critical public health emergencies, from historical outbreaks to contemporary challenges.

We act as the population health strategist and policy authority for New York City, significantly influencing both national and international public health policies, with a focus on various areas including nutrition, chronic disease prevention, mental health, and social justice.


Our agency's strategic priorities include:
1) Enhancing our preparedness and response to health emergencies, ensuring a swift and transparent approach.
2) Tackling chronic diseases and improving nutrition, particularly among vulnerable populations.
3)

Addressing mental health crises, including:
reducing overdose fatalities and strengthening youth mental health systems.
4) Improving maternal health outcomes and making New York a benchmark for women's health.
5) Combatting the health impacts of climate change.

Our diverse team of over 7,000 professionals is committed to public health equity.

In alignment with our values, we actively work to dismantle systemic racism and its detrimental effects on health outcomes.

In 2021, the NYC Board of Health recognized racism as a public health crisis, and we are dedicated to implementing anti-racist practices that enhance access to health services.


PROGRAM AND POSITION DESCRIPTION:

The Office of Information Security (OIS) spearheads the establishment of a comprehensive, modern security framework across the Department of Health and Mental Hygiene, aimed at safeguarding agency services and sensitive data from evolving cyber threats, while upholding the agency's reputation.

Our approach is informed by intelligence on cyber threats, employing a risk-based strategy to allocate resources effectively across personnel, processes, and technology.

The Cybersecurity Operations team is responsible for managing access controls for the agency's data centers, databases, and public-facing applications, as well as overseeing remote access solutions.



Key Responsibilities:

  • Administer and oversee technologies such as firewalls, VPNs, and intrusion detection systems to ensure network security.
  • Configure security measures to protect against unauthorized access and cyber threats.
  • Oversee the implementation of secure remote access solutions for employees and authorized personnel.
  • Manage web security certificates and encryption protocols to ensure secure communications.
  • Implement data loss prevention strategies to safeguard sensitive information.
  • Ensure effective encryption key management for data protection.
  • Design and optimize load balancing solutions for critical systems.
  • Provide expertise on mobile device management to ensure secure usage within the organization.
  • Participate in incident response planning and execution to mitigate cybersecurity incidents.
  • Monitor and analyze security incidents, providing timely responses to vulnerabilities.
  • Conduct detailed packet analysis to identify potential security threats.
  • Collaborate with various teams to integrate security best practices into system development.
  • Assist with security assessments and audits, recommending enhancements to our cybersecurity framework.
**IMPORTANT NOTES FOR CANDIDATES:

Please note:
Candidates invited for an interview must bring original documentation to verify identity and employment eligibility, including:

  • A valid identification document, such as a U.S. Passport or Driver's License.
  • Proof of education as per the civil service title requirements.
  • Current resume.
  • Proof of residency dated within the last 60 days.
Additional documentation may be requested to assess qualifications as outlined in the posting's requirements.

Upon selection, candidates will be contacted to schedule an onboarding appointment, where original documents will be required.
**LOAN FORGIVENESS


As a potential employee of the City of New York, you may qualify for federal loan forgiveness programs and state repayment assistance. For further details, please visit the U.S. Department of Education's website.



Qualifications

  • A bachelor's degree from an accredited institution, supplemented by at least twenty-four (24) semester credits in relevant fields such as cybersecurity or information technology; or
  • A high school diploma or equivalent with three years of relevant experience; or
  • Equivalent education and/or experience, with college credits substituting for experience as outlined.

Additional Information


The City of New York is an equal opportunity employer committed to fostering a diverse workforce and maintaining a workplace free from discrimination and harassment based on any legally protected status.

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