Chief Operations Officer

2 weeks ago


Sioux City, Iowa, United States ResCare Community Living Full time
Company Overview
ResCare Community Living

Position Summary
The Chief Operations Officer is accountable for the comprehensive performance of all organizational functions under their oversight. This role entails the execution of Company Policies and Procedures, Strategic Planning, and Quality Assurance Initiatives. The Chief Operations Officer will also enhance financial outcomes through exceptional service delivery recognized by both external and internal stakeholders. This position will provide leadership support and essential tools to operations to achieve set objectives.

The Chief Operations Officer serves as a liaison with governmental representatives and provider associations, functioning as a bridge between operations and the Executive Leadership Team.

Key Responsibilities

• Evaluate the performance and support needs of operations with Executive Management

• Assess Operations and Branch Staff for alignment with and promotion of the organization's vision, mission, and values

• Lead all operations under their supervision to optimize revenue and EBITDA

• Develop and implement corrective action plans to enhance the financial performance of operations not meeting financial targets

• Participate in the formulation of annual budgets and operational strategies

• Provide operational leadership support and tools to meet established objectives

• Drive business growth and increase sales to meet or exceed targets

• Review Sales Plans and collaborate with the Corporate Sales Team on implementation strategies

• Identify potential growth opportunities through service expansion

• Coordinate staff training on systems, standard processes, company policies, and procedures

• Offer leadership support and guidance to operations facing performance challenges and/or administrative vacancies by implementing standard processes to enhance service delivery and outcomes

• Build relationships and act as a liaison between operations and the Executive Leadership Team

• Evaluate processes and performance

• Effectively lead and allocate resources from the Core Team (QAM, HRS, etc.) as necessary to support operations

• Assist with process implementation aimed at improving performance objectives

• Provide support and supervision to operations with Branch Manager vacancies

• Ensure each service site develops and fully executes a targeted recruitment and retention strategy in partnership with HR and Talent Acquisition

• Perform other duties as assigned

Qualifications

• Bachelor's Degree in Human Services, Business, or a related field; Master's Degree preferred

• Three to five years of progressively responsible experience with a proven ability to effectively manage operations, systems, processes, and personnel

• Three or more years of supervisory experience with at least five direct reports

• Exceptional organizational and leadership skills

• Excellent communication (oral and written) and public speaking abilities

• Experience in Home Care or a related healthcare field preferred

• Proficiency in technology and all Microsoft Office applications

• Working knowledge of Federal, State, and local regulations relevant to the business area

• Outstanding Customer Service skills

• Familiarity with office environments involving computers, phones, and related tasks

• Willingness to travel 25-50% or as needed

About Our Line of Business

ResCare Community Living has over four decades of experience in the disability services sector, providing assistance to individuals requiring support with daily living due to intellectual, developmental, or cognitive disabilities.

Our community living services are delivered across 27 states, encompassing several thousand programs and a wide array of high-quality services, including: Community Living, Adult Host Homes for individuals regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs.



  • Iowa City, Iowa, United States Pedernales Electric Cooperative Full time

    PHYSICAL OFFICE LOCATION:PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 Position SummaryThis position is responsible for overseeing and managing all utility operations of electric power transmission, including transmission operations, design and construction, maintenance, system engineering and protection, and control center operations.Essential...


  • Iowa City, Iowa, United States Lakeway Christian Schools Full time

    Chief Academic OfficerLakeway Christian Schools seeks a visionary leader to serve as Chief Academic Officer, responsible for the strategic direction and operational excellence of our educational programs.We are looking for a seasoned professional with a proven track record in educational leadership, who can drive academic innovation, improve student...


  • Mason City, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Operating Officer to join our team at Trinity Health. As a key member of our leadership team, the COO will be responsible for leading and achieving the organization's operating goals, performance plan, and strategic implementation.Key ResponsibilitiesCultural Alignment: The COO will incorporate...


  • Iowa City, Iowa, United States East Tennessee State Full time

    Position Overview:As the Chief Financial Officer for Academic Affairs within the Office of the Provost at East Tennessee State University, you will be instrumental in enhancing the institution's educational objectives.Key Responsibilities:- Direct financial operations and strategic budgeting to align with the university's academic goals.- Collaborate closely...


  • Iowa City, Iowa, United States East Tennessee State Full time

    Position Overview:As the Chief Financial Officer for Academic Affairs within the Office of the Provost at East Tennessee State University, you will be instrumental in advancing the institution's educational objectives. Key Responsibilities:Reporting directly to the Provost and Senior Vice President for Academic Affairs, your role will encompass: Overseeing...


  • Charles City, Iowa, United States Korn Ferry Full time

    Korn Ferry is collaborating with our client to identify a Chief Financial Officer.Position OverviewThe CFO will be responsible for steering and supervising all financial operations within the organization. This includes assessing interest rate risks, preparing comprehensive financial reports and forecasts, as well as summarizing and predicting future...


  • Iowa City, Iowa, United States East Tennessee State Full time

    Position Overview:As the Chief Financial Officer for Academic Affairs within the Office of the Provost at East Tennessee State University, you will be instrumental in advancing the institution's educational objectives.Key Responsibilities:- Collaborate closely with the Provost and Senior Vice President for Academic Affairs to ensure financial alignment with...


  • Sioux City, Iowa, United States Xavier University School of Medicine Full time

    Position OverviewThe Director of Admissions and Marketing at Xavier University School of Medicine Aruba (XUSOM) plays a pivotal role in shaping the institution's outreach and recruitment strategies. As a distinguished Caribbean Medical School, XUSOM is recognized for its commitment to excellence in medical education.Key ResponsibilitiesLead and supervise the...


  • Sioux City, Iowa, United States Xavier University School of Medicine Full time

    Position OverviewThe Director of Admissions and Marketing at Xavier University School of Medicine Aruba (XUSOM) plays a pivotal role in shaping the institution's enrollment strategies. As a distinguished Caribbean Medical School, XUSOM is fully accredited and recognized in the United States, boasting a state-of-the-art campus in Aruba.This leadership...


  • Mason City, Iowa, United States Summit Recruiting Group Full time

    Chief Medical Officer - Hematology/OncologyFull-time, permanent role within a cutting-edge cancer care institutionLead and develop the future Medical Oncology divisionFoster a culture of excellence in patient-focused careCollaborate with a team of seasoned Hematology Oncologists and Advanced Practice ProvidersEngage with specialists in regular tumor board...


  • Iowa City, Iowa, United States Jobot Full time

    VP Global ControllerThis Jobot Job is hosted by: Christopher SingletonSalary: $165,000 - $185,000 per yearAbout Us:We operate in a permanent on-site office environment, fostering collaboration and innovation.Why Join Us?We offer a competitive salary and comprehensive benefits package.Position Overview:We are in search of a highly skilled and experienced VP...


  • Iowa City, Iowa, United States VETERANS HEALTH ADMINISTRATION Full time

    Overview The Chief Medical Officer will act as a pivotal clinical authority within the Pain Management Services of the Veterans Health Administration, delivering holistic, multidisciplinary pain management, spearheading program innovation, and providing medical oversight. This role emphasizes a comprehensive approach to health and wellness, collaborating...


  • Sioux City, Iowa, United States Northwell Health Full time

    Job OverviewThe role involves executing a variety of intricate clerical tasks essential for the smooth functioning of the office or department.Key ResponsibilitiesConducts advanced administrative functions which may encompass, but are not limited to: Drafting diverse correspondence, reports, and articles; Welcoming and guiding visitors; Managing phone calls,...


  • Iowa City, Iowa, United States MedChi, The Maryland State Medical Society Full time

    Company: MedChi, The Maryland State Medical SocietyPosition Overview: The Assistant Chief of Staff for Rehabilitation & Extended Care (REC) collaborates closely with the Chief of Staff for REC and the Administrative Officer for REC. This role is pivotal in overseeing the clinical operations within the service line.Key Responsibilities:Provide leadership and...


  • Iowa City, Iowa, United States MedChi, The Maryland State Medical Society Full time

    Position Overview:The Assistant Chief of Staff for Rehabilitation & Extended Care (REC) collaborates closely with the Chief of Staff for REC and the Administrative Officer for REC. This role is pivotal in ensuring effective management of clinical operations within the service line.Key Responsibilities:1. Provide leadership and oversight for clinical...


  • Iowa City, Iowa, United States Department Of Veterans Affairs Full time

    Summary The position involves providing services in an inpatient and outpatient setting. The candidate will have educational responsibilities for Internal Medicine residents and medical students. Candidate must possess a full and unrestricted license in any state Candidate must be board certified in Neurology and associated subspecialty (i.e. epilepsy,...


  • Iowa City, Iowa, United States Nrharural Full time

    Position Title: Assistant Chief of Staff - Rehabilitation and Extended CareOverview:The Assistant Chief of Staff for Rehabilitation & Extended Care (REC) collaborates closely with the Chief of Staff and the Administrative Officer of REC. This role is pivotal in overseeing the clinical operations within the service line.Key Responsibilities:1. Manage clinic...


  • Sioux City, Iowa, United States Associated Healthcare Credit Union Full time

    Job SummaryWe are seeking a highly skilled Operations Coordinator to join our team at Associated Healthcare Credit Union. As an Operations Coordinator, you will be responsible for managing the day-to-day activities of our accounting and card services systems.Key ResponsibilitiesTransaction Processing: Responsible for the completion of daily tasks such as...


  • Charles City, Iowa, United States Charles City Community School District Full time

    Position OverviewCharles City Community School DistrictThe Charles City Community Schools is in search of a dedicated and visionary leader to fulfill the role of Director of Finance. This position is crucial in guiding our financial strategies and ensuring the sustainability of our educational mission.Our mission is to empower every student to reach their...


  • Sioux City, Iowa, United States Haven Hospice Full time

    About the RoleWe are seeking an experienced Executive Director to lead our operations and drive business growth. As a key member of our leadership team, you will be responsible for overseeing the performance of our operations and implementing strategies to improve financial performance.Key ResponsibilitiesReview and analyze operations performance to identify...