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Reception Coordinator

2 months ago

San Francisco, California, United States San Francisco Institute of Esthetics and Cosmetology Full time

About Us:
We are a contemporary, eco-friendly nail salon dedicated to providing a unique and enjoyable experience for our clients.

Position Overview:
As the Front Desk Coordinator, you will play a crucial role in ensuring a warm and inviting environment for our guests.

Key Responsibilities:
- Welcome and assist clients during check-in and check-out
- Provide complimentary refreshments to guests
- Suggest and arrange treatments and services
- Optimize scheduling for efficiency and profitability
- Manage phone calls, return inquiries, and respond to emails
- Familiarize yourself with our product offerings and promote them when suitable
- Support salon owners and technicians as needed
- Capture moments and share them on salon platforms
- Conduct light bookkeeping and maintain records (manage cash drawer, process transactions, etc.)
- Aid in the organization and execution of private events

Qualifications:
- Demonstrated experience as an exceptional receptionist
- Familiarity with salon or spa management software
- Outstanding customer service abilities and excellent phone manners
- Strong time-management and organizational skills

We offer a supportive work environment, competitive hourly wage plus tips, comprehensive training, and a clear career progression in a clean, eco-friendly setting.