Lead Pharmacy Operations Manager

2 weeks ago


Blacksburg, Virginia, United States National Community Pharmacists Association Full time
Sign-on Bonus: $15,000 for External Candidates

About Us:

At National Community Pharmacists Association, we are dedicated to enhancing the lives of individuals within the behavioral health and addiction treatment sectors.


Our Mission:

We strive to do more than just dispense medications; we aim to transform lives. Our commitment extends to individuals facing serious mental or chronic health challenges, as well as their caregivers. At NCPA, we serve as their advocates and partners.

As a vital member of a coordinated care team, we collaborate with community providers to ensure that individuals with complex health needs receive appropriate medications and adhere to their treatment plans.

Our tailored services, including in-clinic pharmacies and medication management, are pioneering a new standard of care.


Position Overview:

The Pharmacy Manager plays a crucial role in impacting our clients and clinic partners by providing guidance on our pharmaceutical care services and benefits.

This position is accountable for the financial, clinical, and quality aspects of pharmacy services, overseeing daily operations including the dispensing of prescription medications and engaging directly with clients.

Key responsibilities also include coaching, developing, and managing pharmacy staff, while actively seeking top talent for pharmacy roles.


Key Responsibilities:
  • Foster a positive experience for consumers and clinic partners, building strong relationships to anticipate their needs.
  • Serve as a clinical expert, collaborating with staff to achieve clinical outcomes.
  • Provide counseling and education to patients regarding medication usage, potential side effects, and personal inquiries.
  • Ensure compliance with state and federal pharmacy regulations.
  • Administer wellness services, including immunizations and preventive care.
  • Drive financial performance and identify growth opportunities within the pharmacy.
  • Inspire and develop pharmacy staff to reach their full potential and deliver outstanding service.
  • Create a supportive team environment that embodies our core values and culture.
  • Promote recruitment of top talent within the pharmacy.
  • Analyze key performance indicators with staff to identify trends and areas for improvement.
  • Conduct workforce and business planning to achieve operational excellence.
  • Build strong relationships with the community and stakeholders to meet diverse needs and promote pharmacy services.
  • Implement marketing strategies to highlight pharmacy offerings.

Required Qualifications:
  • Bachelor's degree in Pharmacy or PharmD.
  • Current pharmacist license in Virginia.
  • Certified immunizer or willing to obtain certification within three months of hire.
  • Minimum of 2 years of pharmacy practice experience in Virginia or another U.S. jurisdiction.

Preferred Qualifications:
  • 5+ years of leadership experience in pharmacy.


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