Medical Office Coordinator
6 days ago
Job Summary
The Patient Service Representative is a key member of our US Derm Support Roles team, responsible for providing exceptional patient care and administrative support in our clinics. As a Patient Service Representative, you will be the first point of contact for patients, handling check-in, updating patient information, and ensuring a smooth and efficient experience.
Responsibilities
- Front Desk Operations
- Manage patient check-in and check-out processes
- Update patient personal and insurance information
- Handle multi-line phone system and respond to patient inquiries
- Administrative Support
- File and maintain medical records
- Collect co-pays and cash payments
- Communication and Customer Service
- Provide excellent customer service to patients and staff
- Respond to patient concerns and resolve issues in a timely and professional manner
Requirements
- Education
- High school diploma or equivalent required
- Experience
- 1-2 years of recent medical office experience or similar capacity preferred
- Skills
- Basic computer functions and software proficiency
- Excellent communication, organizational, and customer service skills
- Ability to multitask, prioritize, and work well in a team environment
What We Offer
- Competitive pay and benefits package
- Opportunities for professional growth and development
- Collaborative and supportive work environment
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