Medical Office Coordinator

6 days ago


Portsmouth, Virginia, United States US Derm Support Roles Full time

Job Summary

The Patient Service Representative is a key member of our US Derm Support Roles team, responsible for providing exceptional patient care and administrative support in our clinics. As a Patient Service Representative, you will be the first point of contact for patients, handling check-in, updating patient information, and ensuring a smooth and efficient experience.

Responsibilities

  • Front Desk Operations
    • Manage patient check-in and check-out processes
    • Update patient personal and insurance information
    • Handle multi-line phone system and respond to patient inquiries
  • Administrative Support
    • File and maintain medical records
    • Collect co-pays and cash payments
  • Communication and Customer Service
    • Provide excellent customer service to patients and staff
    • Respond to patient concerns and resolve issues in a timely and professional manner

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • 1-2 years of recent medical office experience or similar capacity preferred
  • Skills
    • Basic computer functions and software proficiency
    • Excellent communication, organizational, and customer service skills
    • Ability to multitask, prioritize, and work well in a team environment

What We Offer

  • Competitive pay and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment


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