Patient Care Coordinator

7 days ago


Charlotte, North Carolina, United States Novant Health Full time

Job Summary

The Healthcare Leader serves as a key member of the healthcare team at Novant Health by establishing a personalized relationship with patients and their support systems. This role involves collaborating with physicians and other team members to assess, plan, implement, and evaluate an individualized plan of care that promotes optimal health or supports a peaceful death.

Key Responsibilities

  • Utilize best scientific evidence and compassion to assist patients in navigating their health journey.
  • Accept responsibility, authority, and accountability for management and provision of care in accordance with current policies and procedures.
  • Work collaboratively with an interdisciplinary team to provide high-quality patient care.
  • Develop and implement individualized plans of care that address the unique needs of patients.
  • Monitor and evaluate the effectiveness of care plans and make adjustments as needed.

Requirements

  • High School Diploma or GED, required.
  • 4 Year / Bachelors Degree, preferred.
  • Graduate of an accredited school of nursing, required.
  • Current RN licensure in appropriate state, required.
  • NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire, required.

Preferred Qualifications

  • One year relevant experience, preferred.
  • Ability to care for Behavioral Health age-specific patients within facility.
  • Ability to establish therapeutic rapport and keep safety a priority, and maintain control of violent patients, defend self and others against violent assaults, ability to react appropriately in psychiatric crises, ability use violent and non-violent restraints restrictive interventions per policy and procedure.
  • Ability to comprehend policies and procedures and collaborate with an interdisciplinary team.
  • Ability to intervene in a therapeutic manner for behavior patterns symptoms/behaviors demonstrated by patients with an acute mental illness, substance use disorder personality disorder, substance abuse or developmental disability.
  • Knowledge of psychiatric medications, side effects and treatment interventions, knowledge of psychiatric diagnosis, mental health concepts, and evidence-based therapeutic interventions and treatments.


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