Order Processing Specialist

2 weeks ago

Jupiter, Florida, United States Deposita, An Allied Universal Company Full time
Overview

Deposita™, an Allied Universal® Company, excels in cash management through innovative technology and customized solutions. We cater to clients in retail, wholesale, and banking sectors, ensuring that every security requirement is not only met but surpassed. Become a part of our exceptional team today We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, and more for most full-time customer support roles.

Job Description

Deposita™, an Allied Universal Company, is seeking a Billing Operations Analyst. The primary responsibility of this role is to deliver and manage support across various functions within Deposita. This includes supervising the onboarding process for new clients, handling vendor invoices, and generating customer invoices. Additionally, this position will oversee the management of service requests related to KOYUS updates, modifications, creation, or removal from the Deposita functional teams and clients until resolution is achieved. Other responsibilities encompass assisting in the distribution of specialized billing for strategic and regional accounts, updating PeopleSoft for these accounts, generating custom reports or spreadsheets via Excel upon request, and facilitating the customer activation process.

Key Responsibilities:

  • Oversee the flow of service requests, assign, review, and either complete or route requests as necessary.
  • Assess out-of-scope charges to determine whether Deposita will charge the customer or not pay the supplier.
  • Guide and mentor Order Entry Specialist team members; review work products to ensure accuracy and the highest quality standards are met.
  • Evaluate requests for changes, activations, and updates to customer information; collaborate with internal OTC staff.
  • Generate, organize, and distribute periodic reports promptly.
  • Create tailored invoices, reports, and schedules as required.
  • Act as a liaison with service requestors regarding status updates.

Qualifications:

  • Associate's degree in Accounting, Finance, Business Management, or a related discipline.
  • A minimum of one (1) year of experience in a centralized customer service or billing environment.
  • Demonstrated experience in billing and receivables processes.
  • Experience with vendor management and accounts payable processing.
  • Advanced proficiency in Excel, Google Sheets, or similar applications.
  • Proven ability to manage a high volume of diverse tasks while adhering to deadlines and quality standards.
  • Strong oral, written, and analytical communication skills.
  • Effective planning and organizational skills.
  • Proficient in Microsoft Office Applications.
  • Excellent problem-solving and forecasting abilities.
  • Active listening skills.
  • Ability to write clearly, informatively, and accurately.
  • Quickly identify critical issues with precision.
  • Team-oriented with a keen attention to detail.

Preferred Qualifications:

  • Familiarity with finance-related processes in an ERP environment, particularly PeopleSoft.
  • Prior experience in an Order to Cash financial process environment.
  • Previous experience in a Procure to Pay financial process environment.
  • Intermediate proficiency in Microsoft Office, especially Excel.
  • Experience collaborating with both internal and external clients.
Closing

Deposita is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

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