Logistics Customer Support Specialist
2 weeks ago
Contract Logistics Customer Service Specialist
As a pivotal member of our logistics organization, the Customer Service Representative (CSR) serves as the primary liaison for our clients. This role is essential in managing and processing customer orders efficiently and effectively.
Your Role
The CSR is tasked with intercepting orders received through various channels, including fax, email, and telephone. The representative is responsible for ensuring seamless communication between our clients and internal departments, maintaining a high standard of professionalism and phone etiquette.
Your Responsibilities
- Process orders for materials or merchandise received from customers or company personnel.
- Compile, sort, and verify the accuracy of data for entry into our systems.
- Examine records such as bills and shipping documents, providing customers with essential information regarding pricing, shipping dates, and any potential delays.
- Enter orders into our automated systems and calculate total costs for customers.
- Coordinate with warehouse or carrier personnel to expedite or trace missing or delayed shipments.
- Prepare various reports and compile statistics for management review.
- Investigate issues related to overdue or damaged shipments, addressing customer concerns promptly.
- Analyze complaints regarding billing or service, referring unresolved issues to the appropriate departments.
- Provide backup support for all accounts outside of primary responsibilities.
- Perform additional duties as assigned.
Your Skills and Experiences
Minimum Education: High School Diploma or Equivalent.
A minimum of two years of experience in customer service is required.
Proficiency in Windows-based order entry systems.
Strong written and verbal communication skills.
Intermediate knowledge of Microsoft Word and Excel.
Computer literacy is essential.
Experience with SAP or any Warehouse Management System (WMS) is highly desirable.
Demonstrated initiative in following up on pending issues and orders.
Ability to effectively resolve problems and prioritize tasks.
Fluency in English is required.
Willingness to work overtime and weekends as necessary.
Good Reasons to Join
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs, and a dynamic global work environment.
-
Logistics Customer Support Specialist
7 days ago
Jupiter, Florida, United States Kuehne + Nagel Full timeLogistics Customer Support Specialist At Kuehne+Nagel, we pride ourselves on our commitment to excellence and our unwavering dedication to providing top-notch service. If you possess a strong drive for customer satisfaction, consider this opportunity. YOUR ROLE As a Logistics Customer Support Specialist, you will be integral in managing order processing and...
-
Logistics Customer Support Specialist
2 weeks ago
Jupiter, Florida, United States Kuehne + Nagel Full timeLogistics Customer Support Specialist At Kuehne+Nagel, we pride ourselves on our commitment to excellence and our unwavering dedication to customer satisfaction. If you possess a strong drive for delivering outstanding service, consider a role with us. YOUR ROLE As a Logistics Customer Support Specialist, you will be responsible for managing order processing...
-
Logistics Customer Support Specialist
2 weeks ago
Jupiter, Florida, United States Kuehne + Nagel Group Full timeContract Logistics Customer Service SpecialistAs a pivotal member of our logistics team, the Customer Service Representative (CSR) serves as the main point of contact for clients. This role is essential in managing incoming orders via various channels including fax, email, and telephone, ensuring seamless communication between our customers and internal...
-
Logistics Customer Support Specialist
2 weeks ago
Jupiter, Florida, United States Kuehne + Nagel Group Full timeContract Logistics Customer Service SpecialistJoin a leading logistics organization as a vital member of our customer service team. This role is essential for ensuring seamless communication between our clients and various departments within the company.Your RoleThe Customer Service Representative (CSR) serves as the primary liaison for our customers....
-
Logistics Customer Support Specialist
2 weeks ago
Jupiter, Florida, United States Kuehne + Nagel Group Full timeContract Logistics Customer Service SpecialistAs a vital member of our logistics organization, the Customer Service Representative (CSR) serves as the primary liaison for our clients. This role encompasses the management of incoming orders through various channels including fax, email, and telephone, ensuring a seamless communication flow between customers...
-
Customer Service Representative in Logistics
7 days ago
Jupiter, Florida, United States Kuehne + Nagel Group Full timeContract Logistics Customer Service SpecialistJoin a leading logistics organization and take your career to the next level with an exciting opportunity in customer service.Your RoleThe Customer Service Representative (CSR) serves as the primary liaison for our clients. The CSR is tasked with managing incoming orders via various channels, ensuring accurate...
-
Client Support Specialist
6 days ago
Jupiter, Florida, United States Kuehne + Nagel Full timeLogistics Customer Care Agent - Evening Shift At Kuehne+Nagel, we pride ourselves on our resourcefulness, diligence, and thoroughness. Our commitment to excellence in customer service is unwavering. If you possess a strong dedication to providing outstanding support, consider a role at our esteemed organization. YOUR ROLE As a Logistics Customer Care Agent,...
-
Patient Support Specialist
5 days ago
Jupiter, Florida, United States G Brock Magruder MD PA Full timeAbout G Brock Magruder MD PAG Brock Magruder MD PA is a leading ophthalmic medical group dedicated to delivering exceptional patient care and personalized service. Our team of experienced professionals is committed to providing a welcoming environment for patients and providers alike.Job SummaryWe are seeking a highly skilled Patient Support Specialist to...
-
Utility Customer Support Specialist
2 weeks ago
Jupiter, Florida, United States Town of Jupiter Full timePOSITION OVERVIEWThis role is designed to deliver exceptional customer support for utility clients, encompassing tasks such as assisting customers, processing payments, generating invoices, managing utility accounts, handling related documentation, and executing special projects as assigned.KEY RESPONSIBILITIESThe following tasks are typical for this...
-
Customer Engagement Specialist
2 weeks ago
Jupiter, Florida, United States Scenthound Full timeBenefits and Advantages: Clear career advancement opportunities leading to managerial roles (Assistant Manager, Manager) and further possibilitiesIncentives through tipsPerformance-based salary incrementsComplimentary service membership (Bath, Ear Cleaning, Nail Trimming, and Teeth Brushing once a month)Position Overview: The Customer Engagement Specialist...
-
Clinical Support Specialist
2 weeks ago
Jupiter, Florida, United States Jupiter Medical Center Full timeBecome a part of a distinguished healthcare institution that prioritizes safety, excellence, and patient satisfaction. Jupiter Medical Center stands as the premier healthcare provider in Palm Beach County and the broader Treasure Coast, recognized for its outstanding medical professionals, state-of-the-art facilities, and dedication to community welfare.As a...
-
Technical Support Customer Service Specialist
2 weeks ago
Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full timeOverviewDeposita(TM), An Allied Universal(R) Company has mastered the art of cash management through innovative technology and customized solutions. We cater to clients in the retail, wholesale, and banking industries by providing comprehensive consultations. Our commitment is to meet and exceed every security requirement at every stage.Position SummaryThis...
-
Custom Metal Installation Specialist
2 weeks ago
Jupiter, Florida, United States Spring Loaded Inc Full timePosition Overview: Custom Metal Installation SpecialistWe are looking for a skilled professional to join our team as a Custom Metal Installation Specialist. The ideal candidate will have a strong background in the installation of custom decorative metalwork for various applications, both residential and commercial. This role involves working with products...
-
Kitchen Equipment Solutions Specialist
7 days ago
Jupiter, Florida, United States ANCHOR RESTAURANT SUPPLY INC Full timeJob OverviewKitchen Equipment Solutions SpecialistANCHOR RESTAURANT SUPPLY INCANCHOR RESTAURANT SUPPLY INC is a leader in the provision of restaurant apparatus, small wares, and essential supplies for the foodservice sector. With a century of collective expertise in the culinary industry, we emphasize integrity and exceptional customer service.Role...
-
Nutrition Support Specialist
2 weeks ago
Jupiter, Florida, United States Nutritious Lifestyles Full timeJoin Our Team at Nutritious LifestylesAre you a recent graduate with a Bachelor’s degree in Nutrition? Nutritious Lifestyles is seeking a dedicated Nutrition Support Specialist to enhance our team. This role is pivotal in providing essential medical nutrition therapy under the guidance of Registered Dietitians (RDs).Key Responsibilities:Implement medical...
-
Retail Solutions Specialist
7 days ago
Jupiter, Florida, United States Office Depot Full timeJob OverviewAt Office Depot, the Retail Solutions Specialist plays a pivotal role in delivering comprehensive solutions to our clientele, integrating Technology, Services, Furniture, and Print offerings.This position requires the ability to swiftly establish and nurture customer relationships, becoming a trusted consultant by leveraging expertise in...
-
Customer Solutions Consultant
7 days ago
Jupiter, Florida, United States Office Depot Full timeJob OverviewAt Office Depot, the Retail Solutions Specialist plays a pivotal role in delivering comprehensive solutions to our clientele, integrating Technology, Services, Furniture, and Print offerings.This position is designed for individuals who excel in building and nurturing customer relationships, becoming a trusted consultant through expertise in...
-
Vehicle Support Specialist
2 weeks ago
Jupiter, Florida, United States BMS Partners Full timeJoin Our Team at BMS PartnersBMS Partners, a distinguished dealership focusing on Yamaha and BRP Sea-Doo products, is on the lookout for a committed and diligent Vehicle Support Specialist to enhance our operations. The selected candidate will play a vital role in providing essential shop assistance, vehicle detailing, and performing driving duties as...
-
Movers and Logistics Specialists
7 days ago
Jupiter, Florida, United States Brooks Moving and Hauling Full timeJob OverviewWe are in search of skilled Foremen / Drivers and Laborers who possess strong leadership abilities. Our company promotes a vibrant work environment with flexible scheduling options. Candidates should be eager to learn and collaborate effectively with team members.Key ResponsibilitiesDeliver outstanding customer service while safely moving,...
-
Nutrition Support Specialist
7 days ago
Jupiter, Florida, United States Nutritious Lifestyles Full timePosition Overview: Are you a recent graduate with a Bachelor’s degree in Nutrition? At Nutritious Lifestyles, we are excited to offer a unique opportunity in both Skilled Nursing and Behavioral settings.Key Responsibilities: Provide medical nutrition therapy under the supervision of a Registered Dietitian (RD). Collaborate effectively with RDs,...