Operations Leader

5 days ago

San Francisco, California, United States Petco Full time
Job Summary

We are seeking a highly skilled and experienced Operations Leader - Merchandise to join our team at Petco. As a key member of our operations team, you will be responsible for ensuring the efficient and effective merchandising and inventory management operations of our Pet Care Centers.

Key Responsibilities
  • Inventory Management
    • Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.
    • Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.
  • Merchandising Management
    • Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set through training and coaching partners.
  • Guest Experience
    • Process register transactions in a way that creates a great experience for each guest.
    • Be proficient within our selling model and support guest interactions as needed.
  • Omni Channel
    • Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience.
  • Animal Welfare
    • Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.
  • Safety and Maintenance
    • Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.
    • Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.
  • Training and Development
    • Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
  • Leadership
    • Accountable as Leader on Duty for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
    • Promote a positive leadership culture of teamwork, inclusion, and collaboration.
Requirements
  • A high school diploma or its equivalent required; some college level business/management courses preferred.
  • 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.
  • Must be licensed to operate a motor vehicle.
  • Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.

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