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Client Portfolio Manager

1 month ago

Cedar Rapids, Iowa, United States Allied Universal® Full time
Job Title: Client Portfolio Manager

At Allied Universal, we are committed to providing exceptional service to our clients and employees. We are seeking a highly skilled and experienced Client Portfolio Manager to lead our business segment in a designated region.

Key Responsibilities:
  • Develop and implement client-specific plans to achieve service level agreements and meet client expectations.
  • Lead a team of security officers and operations managers to ensure high-quality service delivery.
  • Communicate effectively with clients to understand their needs and provide solutions.
  • Manage multiple priorities and complex situations to ensure client satisfaction and employee retention.
  • Collaborate with internal teams to ensure seamless service delivery and continuous improvement.
Requirements:
  • Bachelor's degree in Criminal Justice, Business Administration, or a related field.
  • Minimum three years of experience in a service industry, preferably in a management role.
  • Proven leadership and interpersonal skills, with the ability to develop and grow client relationships.
  • Excellent communication and problem-solving skills, with the ability to make decisions and conduct courageous conversations.
Benefits:
  • Competitive salary range: $40,000-$59,000 per year.
  • Medical, dental, and vision insurance.
  • 401(k) or Supplemental Income Plan enrollment.
  • Eight paid holidays annually, five sick days, and four personal days.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you have any questions or require an accommodation during the recruitment process, please contact our local Human Resources department.