Customer Service Specialist for Automotive Services

2 weeks ago

San Leandro, California, United States Pape Trucks Inc Full time
Job OverviewPAPE' TRUCKS INC – SERVICE ADVISOR:

Are you passionate about engaging with diverse individuals, nurturing customer relationships, and resolving challenges? Do you thrive in dynamic environments where you can juggle multiple tasks? If this resonates with you, we invite you to consider a position with Pape' Trucks Inc, a leading dealer in medium and heavy-duty trucks and equipment.

At Pape', we are committed to investing in your professional development through comprehensive training, resources, and support. We aim to enhance your skills and experience while offering competitive compensation, a healthy work-life balance, and a robust benefits package for you and your family. Join our dedicated team

Key Responsibilities

As a Service Advisor, your primary role will be to ensure that all service department work orders are efficiently opened, maintained, reviewed, and finalized, all while delivering an exceptional customer experience. Daily tasks will include overseeing service and warranty work orders, facilitating shop workflow, checking in equipment for repairs, and assisting customers. To excel in this position, you should enjoy teamwork, prioritize customer service, and maintain a positive attitude.

Qualifications

  • Proficiency in Outlook, Word, Excel, and the ability to learn new software applications.
  • Strong customer relations and communication skills.
  • Ability to perform effectively in a fast-paced, team-oriented setting.
  • Mechanical knowledge is advantageous.
Compensation: Competitive hourly rate based on experience.Why Choose Pape'?
  • Attractive compensation based on your skills, training, and experience.
  • Comprehensive benefits package including: 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision, and Prescription Insurance; Flexible Spending Accounts; Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Training Opportunities; Tuition Reimbursement.
  • Generous Vacation and Leave Policies: 80 hours of vacation (prorated for new hires), 40 hours of Sick Leave, and 7 paid holidays annually. Vacation plans increase with seniority.
  • Career Advancement: Pape' is a growth-oriented organization focused on promoting from within.
  • Stability and Reputation: A family-owned, fourth-generation company with over 160 locations and 85 years of experience, known for its integrity and reliability.
  • Extensive Equipment Inventory: We boast the largest equipment inventory in the West along with an unmatched parts inventory.
  • Employee Engagement: We foster an open-door policy where your voice is valued and your opinions matter.
  • Ongoing Training: You will receive training and mentorship to prepare you for your role and opportunities for continued skill development.
Pape' Trucks Inc maintains a drug-free workplace and requires candidates to successfully pass a pre-employment drug test.

  • Automotive Customer Service Specialist

    2 weeks ago

    San Leandro, California, United States Promotive Full time

    Position OverviewAutomotive Customer Service SpecialistExperience Level: 1-5+ Years PreferredCompensation: $1,200 - $1,800+ Weekly with Commission PotentialWork Schedule: Monday to FridayCompany Overview: Promotive is a reputable automotive service provider dedicated to delivering exceptional customer experiences. We are currently seeking a skilled...

  • Automotive Customer Service Specialist

    2 weeks ago

    San Leandro, California, United States Pro Motive Full time

    Automotive Customer Service Specialist1-5+ Years Experience RequiredWeekly Compensation with Commission Potential$1,200 - $1,800+ per week based on experienceMonday through FridayComprehensive Benefits PackagePro Motive is seeking a skilled Automotive Customer Service Specialist with 1-5+ years of experience to become a vital part of our dedicated team. Our...

  • Automotive Service Specialist

    2 weeks ago

    San Rafael, California, United States Sonic Automotive Full time

    Position: Automotive Service SpecialistCompany: Sonic AutomotiveJob Type: OtherExperience Level: AssociateAt Sonic Automotive, we are dedicated to providing our team members with the opportunities, resources, and support necessary for professional growth and development.Our extensive network of dealerships is focused not only on vehicle sales but also on...

  • Customer Service Specialist

    1 week ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:Penske Automotive Group is a leader in the automotive industry, dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to quality service and employee development.Position Summary:We are currently seeking a Customer Service Specialist to enhance our customer engagement efforts. This role is pivotal in...

  • Customer Service Specialist

    2 weeks ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:Penske Automotive Group is a leading automotive retailer dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to service excellence and the professional growth of our employees.Position Summary:We are currently seeking a Customer Service Specialist to enhance our customer engagement efforts. This...

  • Customer Service Specialist

    2 weeks ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:Penske Automotive Group is a leading automotive retailer dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to service excellence and the professional growth of our employees.Position Summary:We are currently seeking a Customer Service Specialist to enhance our customer engagement efforts. This...

  • Customer Service Specialist

    1 week ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:At Penske Automotive Group, we pride ourselves on delivering exceptional customer experiences in the automotive sector. Our commitment to excellence is reflected in our dedicated workforce and comprehensive training programs.Position Summary:The Customer Service Specialist plays a vital role in ensuring customer satisfaction by managing a...

  • Automotive Service Specialist

    2 weeks ago

    San Diego, California, United States Tire Choice Auto Service Centers Full time

    Become Part of the Tire Choice FamilyTire Choice Auto Service Centers is a prominent name in the automotive service industry, dedicated to delivering exceptional service and establishing lasting relationships within the community.We are excited to announce an opening for an Automotive Service Specialist. This entry-level role presents a fantastic opportunity...

  • Automotive Customer Service Specialist

    2 weeks ago

    San Diego, California, United States Group 1 Automotive Full time

    Automotive Service Advisor OpportunityWe are looking for dedicated individuals to fill the role of Automotive Service Advisor within our esteemed organization.What We Offer:Attractive Compensation Package with Performance BonusesSupportive and Cooperative Work CultureDefined Career Advancement OpportunitiesAccess to Comprehensive Training Programs – Fully...

  • Automotive Customer Service Specialist

    1 week ago

    San Diego, California, United States APN Staffing & Employment Solutions Full time

    Job OverviewAutomotive Customer Service Specialist - $60K-$90K/yearOur client, a prominent automotive dealership, is seeking a skilled customer service specialist to enhance their service department.Key ResponsibilitiesWelcome clients, coordinate service appointments, and gather vehicle details.Understand customer requests and provide clear explanations...

  • Automotive Customer Service Specialist

    2 weeks ago

    San Jose, California, United States United Auto Group Full time

    Automotive Customer Service SpecialistAbout United Auto Group: Become a vital part of United Auto Group, where we are dedicated to delivering an outstanding automotive experience for our clientele. We provide tailored training and development opportunities for all staff members to ensure excellence in their roles.Position OverviewRole Summary: The customer...

  • Automotive Customer Service Specialist

    2 weeks ago

    San Jose, California, United States Aston Martin San Diego Full time

    Aston Martin San Diego is a premier automotive dealership renowned for its luxury vehicle offerings.We take pride in representing iconic brands and are currently seeking exceptional professionals to join our expanding team.We are in search of several Automotive Customer Service Specialists to enhance our service department, providing you with the chance to...

  • Customer Service Specialist

    1 week ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:Penske Automotive Group is a leader in the automotive industry, dedicated to delivering exceptional customer experiences through our innovative approach and commitment to excellence.Position Summary:We are currently seeking a Call Center/Business Development Representative to enhance our customer service operations. This role is essential in...

  • Customer Service Specialist

    1 week ago

    San Jose, California, United States Penske Automotive Full time

    Company Overview:Penske Automotive Group is a leading automotive retailer dedicated to providing exceptional customer experiences. We pride ourselves on our commitment to excellence and the development of our employees.Position Summary:We are currently seeking a Call Center/Business Development Representative to enhance our customer service operations. This...

  • Automotive Service Specialist

    2 weeks ago

    San Dimas, California, United States Tire Choice Auto Service Centers Full time

    Job OverviewPosition: Automotive TechnicianCompensation: $19.00-$32.00 per hour, commensurate with experience.Additional Compensation: Eligible for performance-based incentives.Company Overview:Tire Choice Auto Service Centers is a prominent name in the automotive service industry, operating numerous locations across the country. We pride ourselves on...

  • Automotive Customer Service Consultant

    1 week ago

    San Diego, California, United States Group 1 Automotive Full time

    Automotive Service Advisor OpportunityWe are currently seeking qualified candidates for the role of Automotive Service Advisor within our organization.Benefits of Working with Us:Attractive Compensation Package with Performance BonusesSupportive and Cooperative Work CultureDefined Career Advancement OpportunitiesAccess to Comprehensive Training Programs –...

  • Automotive Customer Service Consultant

    1 week ago

    San Diego, California, United States Group 1 Automotive Full time

    Automotive Service Advisor OpportunityWe are looking for motivated individuals to fill the role of Automotive Service Advisor within our organization.What We Offer:Attractive Compensation Package with Performance BonusesSupportive and Team-Oriented Work CultureDefined Career Advancement OpportunitiesAccess to Comprehensive Training Programs – Fully...

  • Automotive Service Specialist

    2 weeks ago

    San Dimas, California, United States Tire Choice Auto Service Centers Full time

    Job OverviewPosition: Automotive TechnicianCompensation: $19.00-$32.00 per hour, based on experience.Additional Compensation: Eligible for further incentives and bonuses.Company Overview:Tire Choice Auto Service Centers is a prominent player in the automotive service industry, operating numerous locations across the nation. Our commitment to excellence is...

  • Automotive Service Specialist

    1 week ago

    San Dimas, California, United States Tire Choice Auto Service Centers Full time

    Job OverviewPosition: Automotive TechnicianCompensation: $19.00-$32.00 per hour, commensurate with experience.Incentives: This position is eligible for additional bonuses and incentives.Company OverviewTire Choice Auto Service Centers is a prominent name in the automotive service industry, dedicated to providing top-notch vehicle maintenance and repair...

  • Customer Service Receptionist

    1 week ago

    San Rafael, California, United States Sonic Automotive Full time

    Company OverviewSonic Automotive is a leading name in the automotive sector, recognized for our commitment to excellence and customer satisfaction. We prioritize a workplace culture that values integrity, teamwork, and personal growth. Our team is dedicated to creating a positive experience for both our customers and employees.CompensationThe Receptionist...