Customer Service Specialist

1 week ago


San Jose, California, United States Penske Automotive Full time
Company Overview:
At Penske Automotive Group, we pride ourselves on delivering exceptional customer experiences in the automotive sector. Our commitment to excellence is reflected in our dedicated workforce and comprehensive training programs.

Position Summary:
The Customer Service Specialist plays a vital role in ensuring customer satisfaction by managing a significant volume of inbound sales and service inquiries. This position is ideal for individuals looking to build a rewarding career in the automotive industry.

Why Choose Us?
We are dedicated to fostering a supportive work environment that emphasizes personal and professional growth. Our employees are our greatest asset, and we strive to provide them with the tools and resources necessary for success.

Compensation:
The pay for this role starts at $18 per hour, with the potential to earn between $38,000 and $61,000+ annually based on individual performance.

Benefits:
- Medical, Dental, and Vision coverage
- 401(k) plan with company matching
- Comprehensive training programs
- Opportunities for career advancement
- Paid vacation, sick leave, and holidays

Key Responsibilities:
- Deliver outstanding customer service in a fast-paced environment
- Engage with customers via phone, email, and chat in a professional manner

Qualifications:
- Strong attention to detail and ability to thrive in a results-oriented setting
- Excellent communication skills and a friendly demeanor
- Capacity to manage multiple tasks effectively
- Self-driven with a positive attitude in a team atmosphere
- Professional appearance and work ethic

Penske Automotive Group is an equal opportunity employer, committed to maintaining a diverse workforce. We uphold a drug- and alcohol-free workplace.

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