Automotive Service Specialist
2 weeks ago
Company: Sonic Automotive
Job Type: Other
Experience Level: Associate
At Sonic Automotive, we are dedicated to providing our team members with the opportunities, resources, and support necessary for professional growth and development.
Our extensive network of dealerships is focused not only on vehicle sales but also on fostering your success and investing in your future.
Compensation: $36.00 per hour
The Automotive Service Specialist is tasked with executing vehicle repair and maintenance duties as assigned, adhering to dealership and manufacturer standards. This role also includes supervising any apprentice technicians assigned to you.
Key Responsibilities:
- Receive and process repair orders from the service dispatcher.
- Execute work as detailed on repair orders with precision and efficiency, following dealership and manufacturer guidelines.
- Diagnose vehicle malfunctions and perform necessary repairs.
- Collaborate with the parts department to procure required components.
- Tag and save parts for warranty jobs or upon customer request.
- Inspect vehicles to identify any additional safety or service needs.
- Inform the service advisor promptly if additional work is unnecessary.
- Communicate with the service advisor if repairs cannot be completed within the promised timeframe.
- Maintain accurate documentation of work performed.
- Conduct road tests on vehicles as needed, ensuring customer vehicles are not used for personal errands.
- Oversee the work of apprentice technicians as assigned.
- Participate in factory-sponsored training sessions.
- Stay updated on factory technical bulletins.
- Ensure customer vehicles are kept clean during service.
- Maintain a tidy and organized shop area, ensuring accountability for all dealership-owned tools.
- Adhere to federal, state, and local regulations regarding hazardous waste disposal.
- Follow all company safety protocols and report any incidents to management immediately.
- High Customer Satisfaction Index (CSI) is essential.
- ASE certification or equivalent training is preferred.
- High school diploma or equivalent is required.
- Must possess a valid driver's license with a clean driving record.
- All applicants must be authorized to work in the USA.
- All applicants must perform duties safely and responsibly.
- All applicants must demonstrate the ability to pass pre-employment screenings, including background checks and drug tests.
Join us at Sonic Automotive, where you will benefit from comprehensive training, competitive pay, and exceptional benefits, all while experiencing the best that a career in the automotive industry has to offer.
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