Client Support Specialist
2 weeks ago
Company Overview:
BCforward is a leading provider of IT business solutions and staffing services. Established in 1998, we have evolved alongside our clients' needs, becoming a comprehensive personnel solutions organization.
With our headquarters located in Indianapolis, Indiana, we operate delivery centers across 20 locations in North America, as well as in India and Puerto Rico. We take pride in being the largest consulting firm and the foremost MBE certified firm based in Indiana.
Position Title:
Customer Service Agent
Role Overview:
As a Customer Service Agent, you will play a crucial role in assisting Android app developers with their inquiries related to app publishing on the Play Store. Your primary responsibilities will include troubleshooting code-level issues and providing support through various communication channels.
Key Responsibilities:
1. Diagnose and resolve app-level API implementations and associated challenges.
2. Deliver support to Play Developers via email and real-time chat.
3. Collaborate with cross-functional teams to ensure timely resolution of issues.
4. Contribute to the development and upkeep of online documentation for Play.
5. Identify support needs and engage in projects aimed at enhancing support tools and processes.
Qualifications:
- High School Diploma or GED required.
- Minimum of 1 year experience in a customer service role, providing support through phone, email, or live chat.
- At least 1 year of experience in programming or API-level technical support.
- Proven track record of quickly identifying and troubleshooting technical issues.
- Strong communication skills for conveying technical concepts effectively.
- Ability to prioritize tasks and manage time efficiently.
- Familiarity with the app industry and interest in mobile application development.
- Attention to detail and a strong sense of responsibility.
- Understanding of customer support best practices and success metrics.
Contact Information:
For further inquiries, please reach out to our recruitment team.
-
Client Support Specialist
2 weeks ago
San Jose, California, United States Medical Professionals Full timeJoin Our Team as a Client Support SpecialistWe are seeking a motivated and enthusiastic Client Support Specialist to become a part of our dedicated team. This role is essential in providing exceptional support to our clients, ensuring they receive the highest level of service.Key Responsibilities:Assist clients with inquiries and resolve issues...
-
Client Support Specialist
7 hours ago
San Diego, California, United States U.S. Legal Support Full timeAbout the Role:U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth delivery of our services.Key Responsibilities:Client Communication: Respond to client...
-
Client Support Specialist
8 hours ago
San Diego, California, United States U.S. Legal Support Full timeAbout the Role:U.S. Legal Support is seeking a highly skilled and customer-focused Client Support Analyst to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and ensuring the smooth delivery of our services.Key Responsibilities:Client Communication: Respond to client...
-
Client Support Specialist
1 week ago
San Jose, California, United States Rentokil Initial Group Full timeCustomer Service RepresentativeJoin a dynamic team at Rentokil Initial Group, where your skills in customer support will shine. We are seeking a dedicated individual to provide exceptional service and support to our valued clients.Key Responsibilities:Deliver outstanding customer service by addressing inquiries and resolving issues efficiently.Collaborate...
-
San Jose, California, United States Desktop & Depot Support Full timeJob Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in San Jose, California. In this role, you will be responsible for providing IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment.Key Responsibilities:Provide...
-
Client Support Specialist
1 week ago
San Jose, California, United States Wcnorthwest Full timeAbout Us: Wcnorthwest is a prominent player in the waste management sector, committed to enhancing community well-being through exceptional customer service.Position Overview: We are looking for a proactive Customer Service Representative to be part of our dedicated team. This role is essential in fostering positive relationships with our clients and...
-
Client Support Specialist
2 weeks ago
San Jose, California, United States Randstad Full timeAre you ready to leverage your expertise as a dependable and meticulous professional while advancing your career? We are currently seeking a Support Representative to join our team. This role offers the chance to work independently, with ample opportunities for career advancement. Enjoy top-tier benefits, including comprehensive medical, vision, and dental...
-
Client Support Specialist
2 weeks ago
San Jose, California, United States Wcnorthwest Full timeAbout the Role: Wcnorthwest is on the lookout for a proactive Customer Service Representative to enhance our customer interactions. As a prominent player in the waste management sector, we prioritize meaningful engagement with our clients and the communities we serve.Why Work With Us? We are committed to fostering a culture that emphasizes safety, integrity,...
-
Client Support Specialist
2 weeks ago
San Diego, California, United States GEICO Full timeClient Support SpecialistAre you dedicated to delivering exceptional client support and resolving issues for others? GEICO is seeking Client Support Specialists to enhance their team. If you take pleasure in assisting policyholders with billing questions, policy modifications, and providing expert guidance, this role may be ideal for you.Your...
-
Client Support Specialist
1 week ago
San Diego, California, United States Banfield Pet Hospital Full timeClient Support Specialist - Job OverviewThe main responsibility of a Client Support Specialist is to assist clients with inquiries related to Wellness Plans, services, billing, and online support through various communication channels.Key Responsibilities:Demonstrate and embody the core values within oneself and the team.Address client concerns by diagnosing...
-
Client Support Specialist
1 week ago
San Diego, California, United States Dal-Tile Full timeClient Support SpecialistBecome a part of a premier producer of tile and natural stone in the United States and elevate your career with Dal-Tile, a subsidiary of Mohawk Industries.Our dedicated team of experts is focused on achieving excellence and is seeking a committed Client Support Specialist to join our ranks.Assist walk-in clientsRespond to client...
-
Client Support Specialist
3 days ago
San Diego, California, United States PATH (People Assisting the Homeless) Full timeJob OverviewWHY JOIN OUR TEAM?We are driven by our mission and values, and your role will significantly impact the lives of others. We strive to create positive change, assisting numerous individuals each week in securing stable housing.By becoming part of our organization, you will have the opportunity to advocate for transformative change while...
-
Client Relationship Specialist
2 weeks ago
San Jose, California, United States PMT Management Full timeJob OverviewAt PMT Management, we prioritize our valued clients and align with their aspirations for growth. Our success in fostering enduring and fruitful business partnerships is attributed to our committed Client Relations and Customer Service Team. Their relentless dedication to delivering exceptional service has significantly enhanced the quality of our...
-
Technical Support Specialist
1 week ago
San Jose, California, United States Quatrro Business Support Services Full timeJob Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering daily desktop assistance at client locations and through remote access, aiding a diverse clientele with their technological requirements.This position provides the chance to engage with advanced...
-
Technical Support Specialist
2 weeks ago
San Jose, California, United States Quatrro Business Support Services Full timeJob Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering comprehensive desktop assistance at various client locations and through remote channels, catering to diverse technological requirements.This position provides a unique chance to engage with advanced...
-
Client Support Specialist
2 weeks ago
San Francisco, California, United States Pyxai, Inc. Full timePosition Overview Are you experienced in client support, adept at managing various forms of communication such as calls, chats, and emails? Do you possess a proactive mindset, exceptional communication abilities, and the capacity to excel in a dynamic work environment? We are in search of a dedicated and skilled client support specialist to become a vital...
-
Client Support Specialists
2 weeks ago
San Jose, California, United States Careerbuilder-US Full timeAbout Us: At Careerbuilder-US, we utilize a robust customer relationship framework and equip our skilled Customer Service Representatives to effectively launch, manage, and enhance every product and service initiative. We pride ourselves on being a reliable partner for leading technology firms across the country, and we are in search of a dedicated Customer...
-
Client Support Specialist
2 weeks ago
San Diego, California, United States Phamatech, Inc. Full timeJob OverviewWe are looking for a committed client support specialist to enhance our team. The successful candidate will be proficient in delivering product and service information, managing client accounts, and effectively addressing any challenges that may arise. Our client support specialists are patient, understanding, and exceptional communicators who...
-
Client Support Specialist
5 days ago
San Marino, California, United States PCH Treatment Center Full timeAbout the RolePCH Treatment Center is seeking a compassionate and dedicated individual to join our team as a Client Support Specialist. As a key member of our staff, you will play a vital role in providing direct support to clients in our residential treatment program.Key Responsibilities:Transport clients to and from clinical settings, appointments, and...
-
Client Support Specialist
2 weeks ago
San Diego, California, United States Ultimate Staffing Services Full timePosition OverviewRole: Client Support SpecialistWork Schedule: Monday - Friday, 8am - 5pm with flexibilityEmployment Type: Temporary to PermanentCompensation: $20/hr - $22/hr, based on experienceWe are currently seeking a proactive and innovative Client Support Specialist to enhance our customer service team.Key Responsibilities:Respond to customer inquiries...