Guest Services Liaison, Men's Shelter
5 days ago
**Job Summary:**
We are seeking a dedicated Guest Services Liaison to join our team at the Pine Street Inn. As a key member of our staff, you will provide exceptional customer service to our guests, ensuring their comfort and safety during their stay.
**About the Role:**
The Guest Services Liaison will be responsible for welcoming guests, responding to their needs and concerns in a timely and professional manner. You will also operate an electronic entry monitoring system, manage guest IDs, and maintain accurate records in our data system. Additionally, you will collaborate with on-site security services and other programs to ensure a safe and secure environment for our guests and staff.
**Responsibilities:**
* Provide exceptional customer service to guests, including welcoming them and responding to their needs and concerns*
* Operate an electronic entry monitoring system, manage guest IDs, and maintain accurate records in our data system*
* Collaborate with on-site security services and other programs to ensure a safe and secure environment for guests and staff*
* Assist guests in accessing services such as food, clothing, medical care, and referral needs*
**Requirements:**
* High School diploma or equivalent*
* Minimum one year of experience in the Human Services field*
* Ability to use a computer, calculator, fax, copier machine, and other office equipment*
* Ability to access different building locations and program sites*
* Requires quick response in emergency situations*
**What We Offer:**
* Competitive hourly rate: $22.40 (DOE) + $2.00/hour for hours worked between 10:45 PM-7:15 AM*
* Opportunities for professional growth and development*
* Collaborative and supportive work environment*
**How to Apply:**
To learn more about this exciting opportunity, please apply through your preferred channels.
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