**Frontline Support Advocate**

3 days ago


Étreux, Hauts-de-France, United States Pine Street Inn Full time

About the Role

Pine Street Inn is seeking a highly motivated and empathetic Overnight Shelter Access Specialist to join our team. In this critical role, you will be the first point of contact for guests, providing exceptional customer service and ensuring a warm welcome to our shelter.

Key Responsibilities

  • Welcome and engage with guests, staff, and visitors in a professional and respectful manner.
  • Respond promptly to guest and neighbor concerns and questions, addressing any issues that may arise.
  • Foster a positive and inclusive environment, promoting respect and understanding among all individuals within the shelter.

Requirements and Qualifications

  • Degree or certification in social services, counseling, or a related field (or equivalent experience).
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Proven ability to work in a fast-paced environment, managing multiple priorities and tasks with ease.

Compensation and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Why Join Our Team?

Pine Street Inn is a leader in providing innovative solutions to address homelessness in our community. As an Overnight Shelter Access Specialist, you will have the opportunity to make a meaningful difference in the lives of our guests, while also developing your skills and expertise in a dynamic and supportive environment.


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