Men's Shelter Overnight Care Specialist

2 days ago


Étreux, Hauts-de-France, United States Pine Street Inn Full time

About the Job

We are seeking a dedicated Guest Services Specialist to join our team at the Pine Street Inn. This role is perfect for individuals who are passionate about providing excellent care and support to guests in need.

Job Summary

The Guest Services Specialist will work closely with guests to ensure their needs are met, providing a safe and supportive environment. The ideal candidate will have a strong understanding of human services and be able to respond quickly to emergencies.

Responsibilities

  • Provide direct care to guests, responding to their needs in a timely and professional manner
  • Assist guests in developing a housing pathway, connecting them to resources and services as needed
  • Enter data into the Homeless Management Information (HMIS) system and document reports in accordance with agency policy
  • Making sound decisions and seeking guidance from supervisors when necessary

Requirements

  • High School diploma or GED
  • Minimum of one year of experience in the Human Services field
  • Ability to stand for long periods, stretch, bend, and lift up to 25 lbs
  • Ability to assist guests up and down stairs, and in-and-out of wheelchairs
  • Ability to respond quickly to emergencies and use good judgment in stressful situations

Working Conditions

This role requires working in a fast-paced environment, often dealing with ambiguous and strenuous demands. The ability to stay energized and focused is essential.

Salary and Benefits

The estimated salary for this role is $23,400 per year, based on a 40-hour workweek. We also offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.



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