Customer Service Representative Bilingual Spanish

2 weeks ago


Colorado Springs, Colorado, United States Molly Maid Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Key Responsibilities
  • Receive and respond to customer inquiries in a timely and professional manner
  • Schedule and complete estimates and cleans
  • Perform marketing functions to sell additional work and earn business
  • Return customer calls, respond to customer complaints, and resolve breakage issues
  • Perform administrative functions including data entry, payment processing, and supply inventory
  • Assist with personnel management, including hiring and recruiting functions
  • Perform other duties as needed which may include cross-training in related positions
Requirements
  • Fluent in English and Spanish
  • Full time

We are committed to providing our customers with exceptional service and support. If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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