Customer Service Representative Bilingual Spanish
2 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.
Key Responsibilities- Receive and respond to customer inquiries in a timely and professional manner
- Schedule and complete estimates and cleans
- Perform marketing functions to sell additional work and earn business
- Return customer calls, respond to customer complaints, and resolve breakage issues
- Perform administrative functions including data entry, payment processing, and supply inventory
- Assist with personnel management, including hiring and recruiting functions
- Perform other duties as needed which may include cross-training in related positions
- Fluent in English and Spanish
- Full time
We are committed to providing our customers with exceptional service and support. If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
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