Customer Service Representative

4 weeks ago


Colorado Springs, Colorado, United States EZCorp, Inc. Full time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at EZCorp, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, interacting with customers in person and on the phone, and performing various sales and customer service duties.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Perform opening and closing store duties
  • Assist customers with sales and provide a friendly, courteous, and respectful environment
  • Meet sales and customer service goals and objectives

Requirements:

  • Self-motivated with a positive and outgoing personality and a strong work ethic
  • Excellent customer service and relationship building skills
  • Customer service, cashier, or retail experience
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Bilingual, a plus

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and career growth
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Holiday Pay
  • Store Discount

Why Join Our Team:

At EZCorp, Inc., we are committed to providing our customers with exceptional service and a positive shopping experience. As a member of our customer service team, you will have the opportunity to work in a fast-paced and dynamic environment, interact with customers daily, and contribute to the success of our company.



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