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Customer Service Representative

2 months ago

Chantilly, Virginia, United States Rosenthal Automotive Full time
Job Overview

We are a family-owned and operated business, dedicated to providing exceptional customer service and building strong relationships with our clients. As a Customer Service Representative at Rosenthal Automotive, you will play a vital role in helping us achieve our goals.

Key Responsibilities
  • Customer Service: Provide exceptional one-on-one customer service, ensuring that every interaction is positive and memorable.
  • Administrative Duties: Answer phones, take payments, and report to managers in a timely and efficient manner.
  • Fleet Management: Assist with the management of our vehicle fleet, ensuring that vehicles are properly maintained and staged for sale.
  • Payment Processing: Process payments and handle customer transactions with accuracy and attention to detail.
  • Inventory Reconciliation: Conduct regular inventory reconciliations to ensure that our stock levels are accurate and up-to-date.
  • Staging Vehicles: Assist with the staging of vehicles for sale, ensuring that they are properly prepared and presented to customers.
Requirements
  • Customer Service Experience: At least 1 year of customer service experience, with a proven track record of providing exceptional service.
  • Valid Driver's License: A valid driver's license and a good driving record, per company standards.
  • Manual Transmission: Ability to drive a manual transmission vehicle.
  • Age Requirement: Be at least 18 years old.
Benefits
  • Competitive Pay: Start at $14-$16/hour, with opportunities for merit-based pay increases.
  • Training and Support: Receive comprehensive training and support to help you succeed in your role.
  • Benefits Package: Enjoy a comprehensive benefits package, including paid time off, 401k, medical, dental, vision, short and long-term disability, and life insurance.
  • Employee Discounts: Take advantage of employee discounts on vehicle sales, parts, and service.
  • Career Advancement Opportunities: Opportunities for career advancement and professional growth within our company.