Event Service Specialist

2 weeks ago


San Jose, California, United States Bellarmine College Preparatory Full time
Position Overview

Event Service Specialist

Bellarmine College Preparatory is dedicated to fostering a community of learning and service, rooted in the Jesuit tradition.

The Event Service Specialist plays a crucial role in delivering outstanding service throughout the event lifecycle, ensuring that all guests experience the highest level of satisfaction.

Bellarmine is committed to inclusivity and adheres to the American with Disabilities Act (ADA), considering reasonable accommodations necessary for fulfilling job responsibilities.

Key Responsibilities:

  • Efficiently prepare and dismantle events hosted at Bellarmine College Preparatory.
  • Oversee daily cafeteria arrangements and adjust picnic seating for students as needed.
  • Assist in maintaining the cleanliness of dining areas, reception spaces, and event venues on campus.
  • Implement proper sanitary practices consistently.
  • Anticipate and address guests' needs, striving to exceed service expectations.
  • Maintain composure and professionalism in a dynamic environment.
  • Communicate essential information regarding orders, dietary restrictions, and special requests to relevant personnel.
  • Respond promptly and effectively to any concerns raised.
  • Exhibit a professional demeanor and appearance at all times.
  • Proficiency in English is required; knowledge of Spanish is advantageous.

Desired Work Attributes:

  • Adaptability: Open to change and variety in the workplace.
  • Attention to Detail: Careful and thorough in completing tasks.
  • Teamwork: Display a friendly and cooperative attitude.
  • Reliability: Dependable and responsible in fulfilling obligations.
  • Proactivity: Willingness to take on responsibilities and challenges.
  • Stress Management: Ability to remain calm and effective in high-pressure situations.

Essential Knowledge:

  • Customer Service: Commitment to providing exceptional service.
  • Language Skills: Proficient in English for effective communication with clients and team members.
  • Technical Skills: Basic familiarity with MS Office applications; minimal computer skills required.
  • Previous experience in a banquet or restaurant setting is beneficial.

Physical Requirements:

  • Capability to lift up to 50 lbs. using appropriate techniques.
  • Ability to navigate safely across a large campus.

Employment Requirements:

  • Successful completion of a TB test.
  • Clearance of a background check through fingerprinting.
  • Proof of eligibility to work in the United States is required upon job offer; sponsorship for work visas is not available.

General Information:

  • Compensation: $26 - $28/hour based on experience.
  • This is a full-time position.
  • Telecommuting is not an option.
  • Work hours may vary, with overtime expected regularly due to the number of events held throughout the year, including evenings and weekends.


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