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Healthcare Support Specialist
2 months ago
About the Role
At Chi Health, we are seeking a skilled and compassionate Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our clinics and delivering exceptional patient experiences.
Responsibilities
- Perform patient check-in and registration, ensuring all necessary paperwork is completed and clinic policies are met.
- Answer phone calls and direct them to the appropriate team members.
- Schedule appointments and manage patient flow to ensure efficient use of time.
- Collect patient information, including insurance details and copays, and update records accordingly.
- Prepare charts and documents for patient appointments, ensuring all necessary information is complete.
- Conduct patient check-out, including pricing services and collecting payments.
- Assist with record filing and retrieval, and maintain accurate and up-to-date electronic medical records.
Qualifications
- 0-1 year of experience in a healthcare setting is preferred.
About Chi Health
At Chi Health, we are committed to delivering high-quality patient care and exceptional service. We offer a range of benefits to support your well-being and career growth, including health insurance, tuition assistance, and retirement plans.