Clinical Services Associate

7 days ago


Berwyn, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Clinical Services Associate

Penn Medicine is a leading academic medical center dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare professionals. As a Clinical Services Associate, you will play a vital role in supporting our mission by providing high-quality patient care and contributing to a collaborative team environment.

Responsibilities:
  • Patient Care:
    • Room patients, review medical history, and prepare charts for visits
    • Observe patient condition and communicate with providers
    • Assist patients with walking, transfers, and preparing for exams
    • Manage specimens, perform laboratory tests, and record results
  • Clerical / Other:
    • Respond to patient calls, manage work queues, and resolve issues
    • Complete medical forms, prepare patient correspondence, and maintain patient education materials
    • Assist with scheduling appointments, collecting copays, and finalizing check-out procedures
  • Environmental / Safety:
    • Adhere to infection control policies, dispose of infectious waste, and promote a safe environment
    • Clean and disinfect equipment, instruments, and patient care areas
Requirements:
  • Basic Cardiac Life Support certification
  • CMA or RMA certification
  • MA certification within 90 days of hire
  • Associate's degree or equivalent experience
  • 2+ years of medical office experience or customer service experience
About Penn Medicine:

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.



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