Front Desk Specialist

6 days ago


West Hollywood, United States Men's Health Foundation Full time
Job Description
Men's Health Foundation seeks a motivated and detail-oriented Patient Access Specialist to join our team. This role is responsible for delivering exceptional customer service, handling patient interactions, and ensuring seamless patient flow. The ideal candidate will have strong communication skills, attention to detail, and a commitment to continuous improvement.

Responsibilities:
* Welcome patients, guide them through the registration process, and verify insurance information
* Answer patient calls, manage tasks, and route others as needed
* Accurately enter new patient information, update records, and schedule or modify appointments
* Provide support at other sites and perform additional duties as assigned

Requirements:
* High school diploma or equivalent required
* Ability to stay calm and professional in a fast-paced environment
* Positive attitude, professional appearance, and strong communication skills
* Familiarity with Electronic Medical Record (EMR) applications is a plus

Compensation:
* Competitive salary: $25.00 - $26.00 per hour
* Comprehensive benefits package including medical, dental, vision, life, and LTD insurance
* 12 paid holidays, 1 mental health day, and flexible spending account
* 40 hours of sick pay and 120 hours of PTO accrued within the first year of employment

About Us:
Men's Health Foundation is a dynamic organization committed to delivering high-quality care and promoting positive sexuality and inclusivity within the LGBTQ+ community.
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