Hotel Front Desk Professional

4 days ago


Hollywood, Florida, United States Dolce by Wyndham Full time

We are seeking a highly skilled and professional hotel front desk agent to join our team at Dolce by Wyndham. This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences.

About the Role

As a hotel front desk agent, you will be responsible for greeting and checking in guests, managing their information, and ensuring that their stay with us is memorable and enjoyable. You will also be required to handle any general inquiries, answer questions about room rates and availability, and resolve any customer complaints in a timely and professional manner.

Key Responsibilities
  • Guest Services: Greet and check-in guests, manage their information, and ensure that their stay with us is memorable and enjoyable.
  • Room Assignments: Distribute keys and room assignments to guests, and record credit card information as necessary.
  • Customer Support: Answer questions about room rates and availability, and resolve any customer complaints in a timely and professional manner.

The ideal candidate for this role should have excellent communication skills, a strong work ethic, and a commitment to delivering exceptional guest experiences. Previous experience in the hospitality industry is preferred, but not required. We offer a competitive salary of $35,000 per year, plus benefits, including health insurance, paid time off, and opportunities for career advancement.



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