Hotel Front Desk Manager
3 weeks ago
At Dolce by Wyndham, we're seeking a highly skilled and detail-oriented Hotel Front Desk Manager to join our team in Hollywood, FL. As the front face of our resort, you'll be responsible for providing exceptional guest service and ensuring seamless operations at our 100-room boutique hotel.
About the Role:This is a full-time position that offers an estimated salary of $45,000 - $55,000 per year, based on experience and qualifications. You will be working in a fast-paced environment, managing the front desk staff and handling guest requests, complaints, and issues. The ideal candidate will have prior hospitality experience, excellent communication skills, and the ability to work well under pressure.
Key Responsibilities:- Manage the front desk staff and oversee daily operations.
- Provide exceptional guest service, responding to requests and resolving issues promptly.
- Handle cash and credit transactions accurately and efficiently.
- Collaborate with other departments to ensure seamless services for guests.
- Bachelor's degree in Hospitality or related field.
- Minimum 2 years of front desk management experience in a hotel or resort setting.
- Excellent communication and leadership skills.
- Ability to work irregular shifts, including evenings, weekends, and holidays.
Dolce by Wyndham is a boutique upscale full-service hotel located in Hollywood, FL. Our hotel features a rooftop pool, valet parking, and a rooftop Kosher restaurant & bar. We offer a dynamic work environment and opportunities for career growth and development.
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