Front Desk Representative

1 day ago


Hollywood, California, United States Mondrian Full time

Job Summary:

We are seeking a highly organized and communicative Front Desk Representative to join our team at Mondrian. As a Front Desk Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Field guest complaints and assist in a resolution for complete guest satisfaction.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
  • Review occupancy, daily arrivals & departures, and identify potential problems with rooms' activity and take appropriate action.

Requirements:

  • At least 1 year of progressive experience in a Guest Services role.
  • Hotel experience is preferred.
  • Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Estimated Salary: $22.50 - $22.50 per hour



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