Customer Service Representative

2 weeks ago


Spring Hills, Texas, United States Rich Martin - State Farm Agent Full time
Job Overview

Position Summary:
Are you a personable individual with a passion for customer service? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents specialize in marketing a range of insurance and financial service products.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service to clients. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Utilize a customer-centered, needs-based approach to inform clients about available insurance solutions.

What We Offer:

  • Competitive hourly compensation
  • Flexible working hours
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Attention to detail
  • Proactive problem-solving abilities
  • Commitment to outstanding customer service
  • Ability to learn and adapt to new computer systems
  • Capability to manage multiple tasks efficiently
  • Strong interpersonal skills to effectively engage with clients

If you possess the drive to excel and envision yourself thriving in this position, we encourage you to submit your application. We will reach out regarding the next steps in the selection process.

Note: This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any required licensing and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm. Compensation is contingent upon licensing and experience.



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