Customer Service Representative

4 days ago


Spring, Texas, United States Nothing Bundt Cakes Full time
About the Role

We're seeking a skilled Customer Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you'll be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the overall success of our business.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues that may arise.
  • Order Taking: Accurately take orders and ensure that customers receive their desired products in a timely manner.
  • Product Knowledge: Develop a strong understanding of our products, including flavors, ingredients, and nutritional information, to effectively recommend and promote our offerings.
  • Team Collaboration: Work closely with other team members to maintain a clean and organized store environment, ensuring that all areas meet our high standards.
  • Continuous Improvement: Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date on the latest trends and best practices in customer service.
What We Offer
  • Competitive Pay: $14.50 per hour
  • Bonuses: Opportunities to earn bonuses based on performance
  • Flexible Schedule: Part-time and full-time schedules available
  • Cake Discounts: Enjoy discounts on our delicious cakes and other products
  • Meals During Busy Times: Receive meals during busy periods
  • Closed Holidays: Enjoy closed holidays and early closes on select days
Requirements
  • Age: 18 years or older
  • Availability: Availability to work a variety of shifts, including weekends and holidays
  • Communication Skills: Excellent communication and interpersonal skills
  • Teamwork: Ability to work collaboratively as part of a team
  • Adaptability: Flexibility to adapt to changing situations and priorities


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