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Customer Service Representative

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Spring Hills, Texas, United States Rich Martin - State Farm Agent Full time
Job Overview

Position Summary:
Are you a personable individual with a passion for customer service? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.

As a Team Member, you will benefit from:

  • Hourly compensation
  • Flexible working hours
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with strong organizational skills
  • Proactive problem-solving abilities
  • Commitment to delivering outstanding customer service
  • Ability to learn and navigate computer systems
  • Capability to manage multiple tasks efficiently
  • Skill in effectively engaging with customers

If you are eager to thrive in a dynamic environment and envision yourself in this role, we encourage you to submit your application. Further steps in the interview process will be communicated accordingly.

Note: This position is associated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not considered employees of State Farm. Compensation is contingent upon licensing and experience.