Customer Service Representative

4 days ago


Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, building strong relationships, and addressing their inquiries and concerns.

Key Responsibilities
  • Customer Support: Provide excellent customer service by promptly responding to inquiries, answering questions, and offering guidance on insurance products and coverage options.
  • Policy Management: Assist clients with policy changes, updates, and claims processing, ensuring accurate policy transactions and effective communication.
  • Problem-Solving: Analyze customer situations and find effective solutions to meet their needs, utilizing critical thinking and decision-making skills.
  • Collaboration: Work closely with our team and other professionals in a supportive and collaborative environment, contributing to a positive team dynamic and sharing knowledge.
Requirements
  • Exceptional Interpersonal Skills: Engage effectively with customers and team members through strong communication and interpersonal skills.
  • Customer Service Orientation: Demonstrate a genuine desire to assist and support customers, with a focus on delivering exceptional service.
  • Organizational Skills: Prioritize responsibilities, multitask, and maintain attention to detail to ensure accurate policy management and documentation.
  • Technical Skills: Proficient in computer systems and software, with the ability to learn new tools and technologies.
  • Experience: Prior experience in customer service, insurance, or a related field is preferred.
About Our Agency

Our agency, Andy Herrero - State Farm Agent, is a reputable insurance and financial services company committed to helping individuals manage life's uncertainties and achieve their goals. We value personalized service, community involvement, and continuous growth, offering comprehensive training and development opportunities to our employees.

Benefits
  • Growth Opportunities: Potential for advancement within our office and career growth.
  • Paid Time Off: Vacation and personal/sick days.
  • Valuable Experience: Career-building experience in a dynamic and supportive environment.


  • Downers Grove, Illinois, United States K&G Fashion Superstore Full time

    Customer Service Sales Representative K&G Fashion Superstore is actively seeking a Customer Service Sales Representative to enhance our retail operations. We pride ourselves on fostering a vibrant work atmosphere that encourages personal and professional development. Our mission is to provide customers with top-quality branded clothing at competitive...


  • Downers Grove, Illinois, United States Tailored Brands Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our valued customers.Key ResponsibilitiesCustomer...


  • Downers Grove, Illinois, United States Sentinel Offender Services Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Sentinel Offender Services. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional customer service and support.Key ResponsibilitiesProvide courteous, professional, and efficient service...


  • Downers Grove, Illinois, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled Logistics Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our logistics team, you will be responsible for providing exceptional customer support related to the shipment and delivery of goods.Key ResponsibilitiesCustomer Support: Provide timely and accurate...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships...


  • Downers Grove, Illinois, United States Zurn Elkay Full time

    About the RoleZurn Elkay Water Solutions Corporation is a leading international supplier of plumbing and water delivery solutions, committed to delivering exceptional customer experiences. We're seeking a highly skilled Customer Care Coordinator to join our team.Key ResponsibilitiesCustomer Service: Provide first-call resolution and create loyal customers...


  • Downers Grove, Illinois, United States Health Fitness Full time

    We are seeking a part-time Front Desk Staff to join our team at Health Fitness in Downers Grove, Illinois. As a Front Desk Staff, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Manage front desk operations, including checking in members, answering phone calls, and responding to emails.Provide...


  • Downers Grove, Illinois, United States McAlister's Full time

    Position Overview:As a vital member of our team, you will play a key role in ensuring a seamless experience for our customers. Your responsibilities will include:Processing customer orders efficiently using the point of sale systemHandling transactions and managing paymentsDelivering food to customer tables promptlyClearing and cleaning tables after guests...


  • Downers Grove, Illinois, United States Road Runner Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Roadrunner Freight. As a key member of our organization, you will play a critical role in facilitating internal and external customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer inquiries in a timely, courteous, and...


  • Downers Grove, Illinois, United States Timken Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Timken. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to...


  • Downers Grove, Illinois, United States Timken Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Timken. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to...


  • Downers Grove, Illinois, United States Timken Full time

    Opportunity for GrowthCustomer Service Representative RoleThe Timken customer service representative position is dedicated to delivering a range of services, solutions, and support to current clients, potential customers, and sales personnel. This role focuses on engaging with clients to furnish information in response to inquiries regarding products and...


  • Downers Grove, Illinois, United States Shared Imaging Full time

    Shared Imaging is a dynamic organization dedicated to organic growth, having successfully doubled our revenue over the past decade. We are committed to providing top-tier technology to support our clients effectively. Our commitment to a 'White Glove' service model ensures that we deliver an exceptional experience for every patient.We are currently seeking a...


  • Downers Grove, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining a high level of customer satisfaction.Key...


  • Downers Grove, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at Advocate Health. As a Patient Services Representative, you will play a critical role in providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Services:Provide efficient and high-quality service to...


  • Downers Grove, Illinois, United States Advocate Health Full time

    Job SummaryAdvocate Health is seeking a highly organized and detail-oriented Patient Service Representative to join our Clinical Operations team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our patient services, including order confirmations, billing, and customer service.Key ResponsibilitiesOrder...

  • Part Time Cashier

    5 days ago


    Downers Grove, Illinois, United States Castle of Chicagoland LLC Full time

    Job Summary:Castle of Chicagoland LLC is seeking a highly motivated Part Time Cashier to provide exceptional customer experiences. As a key member of our team, you will be responsible for managing customer interactions, processing transactions, and maintaining a positive and professional work environment.Key Responsibilities:Provide excellent customer...


  • Downers Grove, Illinois, United States New York Life Investments Full time

    New York Life Investments - Financial Services RepresentativeThe Financial Services Representative at New York Life Investments plays a pivotal role in fostering and maintaining relationships with clients, providing customized financial products and services tailored to their unique needs. This position offers a rewarding career with a firm dedicated to...


  • Morton Grove, Illinois, United States Bunzl Distribution USA Full time

    Job SummaryBunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Investigate and resolve customer complaints and issues...


  • Morton Grove, Illinois, United States McGrath Automotive Group Full time

    Position Summary: We are excited to announce an opportunity for a dedicated and customer-oriented Automotive Customer Service Representative to become part of our esteemed team at McGrath Automotive Group. The successful candidate will possess exceptional communication abilities, a solid technical grasp of automotive mechanics, and a strong dedication to...