Senior Customer Service Representative

2 months ago


Downers Grove, Illinois, United States Tailored Brands Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales support team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our valued customers.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional and efficient manner.
  • Transaction Processing: Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Merchandise Management: Assist with the replenishment of merchandise, store layout, and recovery, ensuring that the store is well-stocked and visually appealing.
  • Product Knowledge: Maintain a thorough knowledge of our products, including features, benefits, and promotions, to effectively assist customers with their purchases.
Requirements
  • Communication Skills: Possess excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
  • Physical Demands: Be able to move and handle merchandise weighing up to 50 pounds, climb ladders, walk, stand, kneel, and lift during the majority of the work shift.
  • Availability: Be available to work a flexible schedule, including nights, weekends, and holidays.
  • Education: Possess a high school diploma or equivalent, with previous customer service or cashier experience preferred.


  • Downers Grove, Illinois, United States Tailored Brands Inc Full time

    Senior Customer Service RepresentativeAt K&G Fashion Superstore, we are committed to providing our customers with an exceptional shopping experience. As a Senior Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Assist customers with purchases,...


  • Downers Grove, Illinois, United States Tailored Brands Inc Full time

    Job SummaryWe are seeking a skilled Senior Customer Service Representative to join our team at K&G Fashion Superstore. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesAssist Store Management with delivering...


  • Downers Grove, Illinois, United States GCP Applied Technologies Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at GCP Applied Technologies. As a Customer Service Representative, you will be responsible for managing the order process from acceptance to completion, ensuring accurate and timely communication with customers and internal stakeholders.Key...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and assisting with insurance policies.Key...


  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    AmeriPro Roofing is Hiring for a Customer Service RepresentativeThis role is an exciting opportunity to join our Account Management team at our Corporate office in Downers Grove. As a Customer Service Representative, you will take ownership of approved jobs turned in by sales representatives and ensure each homeowner understands the build process.You will...


  • Downers Grove, Illinois, United States Regal Rexnord Full time

    Job Title: Customer Service RepresentativeRegal Rexnord is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Manage assigned key accounts...


  • Downers Grove, Illinois, United States Ajilon Full time

    Ajilon Job DescriptionAs a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function efficiently and productively in a...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, addressing customer inquiries, and assisting with insurance policies.Key ResponsibilitiesProvide excellent customer service by...


  • Downers Grove, Illinois, United States Timken Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Timken. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via...


  • Downers Grove, Illinois, United States AmeriPro Roofing Full time

    AmeriPro Roofing: A Leading Roofing CompanyWe are seeking a highly skilled Customer Service Representative to join our Account Management team. This role is based at our Corporate office in Downers Grove, where you will work closely with our team to provide exceptional customer service and support.Key Responsibilities:Provide timely and effective customer...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and assisting with insurance policies.Key ResponsibilitiesProvide excellent customer service...


  • Downers Grove, Illinois, United States Delta Sonic Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Delta Sonic. As a front-line representative, you will be responsible for providing exceptional customer service, educating customers on our services, and ensuring a positive experience for all who visit our car wash and detail shop.Key...


  • Downers Grove, Illinois, United States Saint-Gobain Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Saint-Gobain. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage order entry and execution in a timely and accurate...


  • Downers Grove, Illinois, United States The Heico Companies, LLC. Full time

    Job SummaryThe Customer Care Representative is a key member of our team, responsible for ensuring quality, friendly, and prompt resolutions to maintain a high level of customer satisfaction. This role involves responding to internal and external customer concerns, processing orders, collecting payments, and tracking shipments. The ideal candidate will have...


  • Downers Grove, Illinois, United States Stenograph Full time

    About Stenograph Stenograph LLC is a world-renowned leader in the legal transcription industry, boasting a legacy of excellence spanning 85 years. As a trusted industry leader, we empower legal and transcription professionals with cutting-edge technology and a comprehensive suite of innovative solutions. Our team's extensive knowledge, experience, and...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, building strong relationships, and addressing their inquiries and concerns.Key ResponsibilitiesCustomer Support:...


  • Downers Grove, Illinois, United States The Heico Companies Full time

    About the RoleThe Customer Care Representative is a vital member of our team, responsible for ensuring exceptional customer experiences. This role involves resolving customer concerns, processing orders, and providing prompt and friendly support.Key ResponsibilitiesRespond to customer inquiries and concerns via various channels, including phone, email, and...


  • Downers Grove, Illinois, United States Stenograph Full time

    About the Role As a Customer Care Representative at Stenograph, you will play a vital role in ensuring the highest level of customer satisfaction. You will be responsible for resolving customer concerns in a timely and professional manner, providing quality service, and maintaining a positive reputation for the company. Your excellent communication skills,...


  • Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our customers, building strong relationships, and addressing their inquiries and concerns.Key ResponsibilitiesProvide excellent...


  • Downers Grove, Illinois, United States The Heico Companies Full time

    Job SummaryThe Customer Care Representative is a vital role at Stenograph LLC, a world leader in the legal transcription industry. As a key member of our team, you will be responsible for ensuring quality, friendly, and prompt resolutions to maintain a high level of customer satisfaction. Your primary responsibilities will include responding to internal and...