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Housekeeping Operations Manager

2 months ago

Erie, Pennsylvania, United States Erie Events Full time
Job Summary

The Housekeeping Manager is responsible for the overall cleanliness and maintenance of Erie Insurance Arena and its grounds. This position involves supervising part-time housekeeping staff, promoting a safe environment, and ensuring quality service to achieve maximum guest satisfaction.

Key Responsibilities
  • Supervise and Coordinate Cleaning Activities: Direct, coordinate, and participate in the general cleaning of all front of house and back of house areas, restrooms, and administrative offices.
  • Staff Management: Supervise part-time housekeeping staff, promote a safe environment, and ensure quality service to achieve maximum guest satisfaction.
  • Facilities Maintenance: Maintain housekeeping equipment, including brooms, mops, buckets, gloves, bags, vacuums, scrubbers, and chemical dispensers.
  • Scheduling and Budgeting: Work with the Operations Manager to create and modify a monthly, weekly, and daily cleaning schedule for Erie Insurance Arena, and ensure that all cleaning assignments are completed during part-time housekeeping employees' shifts.
  • Communication and Teamwork: Communicate effectively with all facility departments, attend planning meetings to plan effective staffing levels, and enforce safety regulations with staff.
  • Training and Development: Conduct regular training sessions with staff on proper use of equipment, proper cleaning techniques, and proper use of chemicals.
  • Administrative Tasks: Perform common supervisory functions, including planning, organizing, communicating, and other general related functions, and assist with general administrative and various other duties as necessary.
Requirements
  • Education and Experience: High school diploma, 1-2 years of custodial or housekeeping experience, or equivalent combination of education and experience.
  • Supervisory Experience: Supervisory experience required.
  • Physical Demands: Ability to walk, climb, lift 50 pounds, and have manual dexterity and motor coordination.
  • Background Check: Must pass a background check.
  • Driver's License: Must possess a valid Driver's License.