Luxury Sales Associate

4 days ago


New York, New York, United States Bergdorf Goodman Full time

Job Summary

Bergdorf Goodman is seeking a highly skilled and fashion-forward Luxury Sales Associate to join our team. As a Personal Shopping Assistant, you will provide exceptional customer service and support to our discerning clients, ensuring a seamless and personalized shopping experience.

Key Responsibilities

  • Assist Personal Stylists in preparing and executing selling appointments, ensuring a high level of customer satisfaction.
  • Ring transactions at the point of sale, maintaining accuracy and attention to detail.
  • Process merchandise for Fashionphile Service, adhering to company standards and procedures.
  • Complete post-appointment follow-up, including order tracking, alterations, and thank-you notes, to ensure client satisfaction.
  • Help organize appointment scheduling, ensuring efficient use of time and resources.
  • Enter and maintain precise client information, utilizing computer systems and software.
  • Assist with digital selling and social media presence, staying up-to-date with the latest trends and technologies.
  • Assist in organizing gifting initiatives and experiences for top clients, showcasing exceptional customer service skills.
  • Ensure all unsold merchandise is returned to stock, maintaining a high level of inventory accuracy.
  • Ensure the cleanliness of fitting rooms, utilizing housekeeping and maintenance services when necessary.

Requirements

  • Excellent organizational and follow-up skills, with a keen attention to detail.
  • Excellent oral and written communication skills, with the ability to effectively interact with clients and colleagues.
  • Computer and systems proficiency, with experience in Microsoft Excel, Teams, and Sharepoint.
  • Fashion sensibility, with a passion for staying up-to-date with the latest trends and styles.
  • Previous sales or retail experience, with a proven track record of success.

Qualifications

  • Experience working in a fast-paced environment, with the ability to adapt to changing circumstances.
  • Styling, fashion, and/or fashion retail experience, with a strong understanding of luxury brands and products.
  • Experience with Microsoft Excel, Teams, and Sharepoint, with a high level of proficiency.
  • Any additional duties and responsibilities, including projects, tasks, and activities as required.
  • High School Diploma or equivalency, with a strong educational background.
  • Associates must be willing to work a flexible schedule, including evenings, weekends, and holidays.

Inclusive Benefits

Bergdorf Goodman offers an inclusive and comprehensive range of benefits to our valued associates, including:

  • Medical, dental, and vision benefits.
  • Disability benefits.
  • Paid parental leave, paid family leave, and adoption support.
  • Paid time off.
  • Retirement savings plan (401K) and life insurance.
  • Financial solutions.
  • NMG Associates Core Discount of 30%.
  • Personal and professional development opportunities.


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