Sales Associate, Luxury Retail

3 days ago


New York, New York, United States Bergdorf Goodman Full time
About the Role

Bergdorf Goodman is seeking a highly skilled Sales Assistant to join our team. As a Sales Assistant, you will play a critical role in providing exceptional customer service and driving sales growth in our luxury retail environment.

Key Responsibilities
  • Customer Service: Provide personalized service to high-end clients, ensuring a seamless and luxurious shopping experience.
  • Sales Support: Assist Personal Stylists in preparing and executing selling appointments, including processing transactions and maintaining accurate client information.
  • Merchandise Management: Process merchandise for Fashionphile Service, ensure all unsold merchandise is returned to stock, and maintain a clean and organized store environment.
  • Administrative Tasks: Complete post-appointment follow-up, including order tracking, alterations, and thank-you notes, as well as assist with digital selling and social media presence.
  • Team Collaboration: Work closely with Personal Stylists, Sales Associates, and other team members to achieve sales goals and provide exceptional customer service.
Requirements
  • Excellent Communication Skills: Possess excellent oral and written communication skills, with the ability to effectively communicate with clients and colleagues.
  • Organizational Skills: Demonstrate excellent organizational and follow-up skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Technical Skills: Proficiency in computer systems, including Microsoft Excel, Teams, and Sharepoint, as well as experience with digital selling and social media platforms.
  • Fashion Industry Knowledge: Possess a strong understanding of the fashion industry, including current trends, styles, and luxury brands.
What We Offer
  • Inclusive Benefits: Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • Professional Development: Opportunities for career growth and professional development, including training and education programs.
  • Flexible Scheduling: Flexible scheduling to accommodate business needs, including evenings, weekends, and holidays.


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