Sales Associate, Luxury Retail
3 days ago
Bergdorf Goodman is seeking a highly skilled Sales Assistant to join our team. As a Sales Assistant, you will play a critical role in providing exceptional customer service and driving sales growth in our luxury retail environment.
Key Responsibilities- Customer Service: Provide personalized service to high-end clients, ensuring a seamless and luxurious shopping experience.
- Sales Support: Assist Personal Stylists in preparing and executing selling appointments, including processing transactions and maintaining accurate client information.
- Merchandise Management: Process merchandise for Fashionphile Service, ensure all unsold merchandise is returned to stock, and maintain a clean and organized store environment.
- Administrative Tasks: Complete post-appointment follow-up, including order tracking, alterations, and thank-you notes, as well as assist with digital selling and social media presence.
- Team Collaboration: Work closely with Personal Stylists, Sales Associates, and other team members to achieve sales goals and provide exceptional customer service.
- Excellent Communication Skills: Possess excellent oral and written communication skills, with the ability to effectively communicate with clients and colleagues.
- Organizational Skills: Demonstrate excellent organizational and follow-up skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Technical Skills: Proficiency in computer systems, including Microsoft Excel, Teams, and Sharepoint, as well as experience with digital selling and social media platforms.
- Fashion Industry Knowledge: Possess a strong understanding of the fashion industry, including current trends, styles, and luxury brands.
- Inclusive Benefits: Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
- Professional Development: Opportunities for career growth and professional development, including training and education programs.
- Flexible Scheduling: Flexible scheduling to accommodate business needs, including evenings, weekends, and holidays.
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