Human Resources Director

1 day ago

Columbus, Ohio, United States Centerline Business Services Full time
Job Title: Human Resources Director

At Centerline Business Services, we strive to elevate back-office functions to a strategic asset. We empower our client groups by providing a compliance-centered framework that drives business strategy and growth.

We are seeking a seasoned Human Resources Director who will provide strategic counsel to assigned client companies, as well as hands-on day-to-day HR support. This includes associate relations, performance management, employment law, and general HR compliance.

The successful candidate will focus on developing human resources policies, procedures, and systems that attract, retain, and develop top talent for our multi-state teams. Key responsibilities include:

  • Providing counsel and owning HR processes for assigned client companies, including performance management, disciplinary processes, policy interpretation, and conflict resolution.
  • Leading, driving, and championing performance management programs and processes to improve feedback cycles, employee engagement, growth, and development.
  • Managing employee disciplinary meetings, terminations, and investigations.
  • Addressing confidential and sensitive personnel issues that require follow-up and consultation with senior leadership.
  • Coaching employees in problem resolution and directing them to proper channels to resolve issues while interpreting and applying policies and procedures.
  • Obtaining and analyzing data to identify and understand workplace trends and proactively making recommendations to address workplace challenges and align programs with overall business strategy.
  • Monitoring and engaging with associates and supervisors/managers to keep a pulse on employee relations and engagement.
  • Working in partnership with the recruiting team to support and drive the full recruitment cycle for assigned client companies, including sourcing, pre-screening, scheduling interviews, offer negotiations, and onboarding.
  • Coordinating and championing onboarding and off-boarding processes, providing support to the payroll and benefits team by conducting benefits training and other related training and employee communications.
  • Conducting exit interviews and making actionable recommendations based on data.
  • Notifying leadership, payroll, and applicable internal teams of new hires, resignations, promotions, salary increases, and terminations.
  • Developing and facilitating human resources-based training, such as Harassment Training, Performance Review Training, and other supervisory and management training.
  • Developing or assisting in the development of employee communication.
  • Acting with a high degree of integrity, ensuring all reports are documented and actioned in a timely and thorough manner.
  • Ensuring compliance with local, state, and federal regulations and laws.
  • May supervise one or more employees.
  • Occasional travel may be required.

Requirements:

  • At least 7 to 10 years of Human Resource Experience in a progressive, fast-paced, professional services environment. Marketing communications/advertising agency experience is ideal.
  • Bachelor's degree in HR, Business, Psychology, Communication, or a related field. Master's Degree in Human Resources or related field preferred.
  • Previous experience in supporting multiple client groups and/or companies at the same time.
  • Experience working in multi-state employer jurisdictions.
  • Demonstrated knowledge and understanding of all human resources principles and practices, including employment law, EEO compliance, benefits, recruitment/retention, growth planning, legal analyses, conflict resolution, management, program building, and staff training.
  • Previous experience in developing and managing HR programs.
  • Excellent communication skills (both written and oral) evidenced in preparing reports and other business communications and presentations.
  • Skilled in developing and presenting to internal/external groups.
  • High level of proficiency with Microsoft Office Suites (Word, Excel, and PowerPoint) and HRIS programs, including applicant tracking and performance management systems.
  • Strong analytical and problem-solving skills.
  • Ability to multi-task in a fast-paced, deadline-driven environment as well as strong attention to detail and accuracy.
  • Ability to develop and maintain positive working relationships that foster trust.
  • Sound judgment, high integrity, problem-solving/analytical skills, and the ability to handle highly sensitive and confidential information while managing conflicting priorities.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Retirement savings plan with employer match.
  • Paid time off and holidays.
  • Opportunities for professional development and advancement within a growing organization.

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