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Customer Service Representative
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Valparaiso, Indiana, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any concerns in a timely and professional manner.Key ResponsibilitiesProvide...
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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
- Process sales transactions accurately and efficiently, ensuring high levels of customer satisfaction.
- Meet and exceed sales targets, identifying opportunities to upsell and cross-sell products and services.
- Maintain a high level of product knowledge, staying up-to-date on new products and services to provide expert advice to customers.
- Work collaboratively with colleagues to achieve sales goals and support the overall success of the team.
- High school diploma or equivalent required.
- Previous experience in a sales or customer service role preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, meeting sales targets and deadlines.
- Basic math skills and accuracy in handling cash and credit transactions.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.