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Customer Service Representative

2 months ago

Valparaiso, Indiana, United States Massage Envy Full time

Meet Our Team at Massage Envy

We are seeking a highly skilled and motivated individual to join our team as a Sales and Customer Service Associate. As a member of our team, you will have the opportunity to provide exceptional customer service and promote the value of Total Body Care to clients.

About the Role

  • Provide outstanding customer service and support to clients
  • Promote the Massage Envy Wellness Program and sell retail products
  • Support clinic flow and assist with scheduling services
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer

  • A competitive base pay of $12-$14 per hour, plus bonuses and commissions
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • An employee reduced massage, skincare, or stretch service each month
  • 10% off all products

Requirements

  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask
  • Great people skills and the ability to establish positive relationships with clients
  • A general knowledge of massage and skin care services