Customer Service Representative: Part-Time
5 days ago
We are seeking a highly organized and detail-oriented individual to join our Membership Department as a Part-Time Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing memberships and program registrations, and maintaining a high level of confidentiality.
Key Responsibilities- Process new memberships and program registrations, maintaining confidentiality and accuracy.
- Respond to inquiries and requests in a timely and professional manner.
- Process retail sales and maintain a cash box and balance shifts.
- Maintain facility key boxes and notify supervisors of any discrepancies.
- Adhere to work schedules and be available to substitute for others as needed.
- Perform opening and closing procedures, following department guidelines.
- Follow emergency procedures and safety precautions, reporting any incidents or hazards.
- Adhere to all policies, rules, and regulations, obtaining and maintaining required training.
- High school diploma or equivalent required.
- Must be at least 16 years of age.
- Previous customer service experience preferred.
- Ability to type at least 35 words per minute.
- Physical ability and stamina to perform duties, including extended periods of sitting, standing, bending, and lifting up to 30 pounds.
- Free YMCA membership and discount for family membership.
- Child Watch hours available for staff children.
- Access starting pay: $11.00 per hour.
- Receipting starting pay: $12.00 per hour.
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