Customer Service Manager
2 weeks ago
Customer Service Manager Opportunity
Hobby Lobby Stores, Inc. is seeking a skilled Customer Service Manager to join our management team. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.
Key Responsibilities:
- Provide excellent customer service and resolve customer complaints in a timely and professional manner
- Manage store operations, including scheduling, inventory, and cash handling
- Lead and develop a team of customer service representatives to ensure excellent customer service
- Assist with training and development of customer service representatives
- Monitor and maintain store appearance and cleanliness
Requirements:
- Excellent customer service skills and ability to work in a fast-paced environment
- Basic computer skills and ability to learn new software
- Desire to learn and grow with the company
- Trustworthy and dependable with a strong work ethic
- Previous work experience in retail or customer service
Benefits:
- Competitive wages
- Medical, dental, and prescription benefits
- 401(k) program with company match
- Paid vacation and sick/personal pay
- Employee discount
- Life insurance and long-term disability insurance
- Flexible spending plan
- Holiday pay
Hobby Lobby Stores, Inc. is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.
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