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Technical Support Specialist

2 months ago

Irving, Texas, United States Sapear Inc Full time

Position: Desktop Support Engineer

Company: Sapear Inc

Type: Contract

Eligibility: USC

We are seeking a dedicated Desktop Support Engineer to provide exceptional technical assistance and support to our clients.

Key Responsibilities:

  • Perform imaging and refresh of laptops and desktops.
  • Provide support primarily for Windows operating systems, with some assistance for Mac systems.
  • Utilize troubleshooting skills to resolve hardware and software issues.
  • Maintain a high level of customer service while addressing technical inquiries.

Qualifications:

  • 1-2 years of relevant experience in desktop support.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.

This role requires a proactive approach to support and a commitment to delivering quality service to our clients.