Chief Operations Officer

2 weeks ago

Silver Spring, Maryland, United States Champion & Nash HVAC Full time
Job Overview

About Champion & Nash HVAC

Champion & Nash HVAC is a reputable organization with over 40 years of expertise in delivering exceptional residential and light commercial services to the community.

Position Summary:
We are in search of a General Manager to oversee the comprehensive operations of our HVAC and Plumbing divisions. This pivotal role will focus on driving growth, enhancing performance metrics, fostering a positive culture, and developing all personnel, with the ultimate goal of achieving excellence in operations. The ideal candidate will possess an entrepreneurial mindset, taking full responsibility for the profit and loss of the business while ensuring optimal performance across all areas. This position offers a unique opportunity to carve out a distinctive career path, emphasizing growth, successful acquisitions, and a commitment to customer satisfaction and employee engagement.

This is a full-time position reporting to the Regional Operations Director.

Key Responsibilities:

  • Lead and mentor teams in HVAC, Plumbing, Installation, and Support to ensure timely, quality work that meets budgetary and customer requirements.
  • Develop and implement sales growth forecasts, market strategies, and profitability plans, tracking performance against established targets.
  • Analyze costs to minimize waste and unnecessary expenses.
  • Conduct routine job costing analyses to ensure proper pricing and adherence to budget constraints.
  • Manage all hiring and termination processes, overseeing labor allocation and associated costs.
  • Set clear standards and expectations for performance, communicating goals and KPIs to team members.
  • Guide and support the development of direct reports and their teams.
  • Collaborate with team leaders to create targeted training programs aimed at enhancing measurable performance.
  • Prioritize exemplary customer service, fostering relationships to ensure repeat business through effective coaching.
  • Ensure compliance with industry regulations and standards.
  • Encourage team enthusiasm and brand loyalty through regular meetings and communications.

Qualifications:

  • Minimum of 3 years in a management or supervisory role, with proven P&L experience.
  • Experience in the Skilled Trades or related industries is essential; familiarity with forced air systems is preferred.
  • Willingness to learn about hydronics is advantageous.
  • A competitive leader who thrives in a dynamic environment and is adept at seizing opportunities.
  • Strong emotional intelligence to support a healthy organizational culture.
  • A servant leader who actively engages with the team to resolve challenges.
  • Desire to learn and implement industry best practices.
  • Preferred qualifications include an MBA or military experience.
  • Excellent communication and organizational skills.
  • Ability to apply critical thinking and risk analysis to develop effective solutions.
  • Relocation assistance may be available for qualified candidates.

The compensation for this role is competitive and commensurate with experience, with additional incentives and a comprehensive benefits package.

Benefits:

Champion & Nash HVAC values its employees and offers a range of benefits, including:

  • Competitive Salary
  • Comprehensive Benefits: Including various medical, dental, and vision plans, with options fully covered for employees and their families.
  • Retirement Plans: 401(k) matching up to 3.5%.
  • Insurance: Company-paid long and short-term disability and life insurance.
  • Flexible Spending Accounts for health and dependent care.
  • Career Development: Opportunities for paid training and internal career advancement.
  • Paid Time Off: Including company holidays, PTO, and parental leave.
  • Company Attire: Branded clothing provided.

Champion & Nash HVAC is committed to equal employment opportunities, providing a diverse and inclusive workplace.

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