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Medical Office Coordinator

2 months ago

Natick, Massachusetts, United States UnitedHealth Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Part-Time Patient Service Specialist to join our team at UnitedHealth Group. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and administrative support.

Key Responsibilities
  • Patient Registration and Scheduling: Obtain accurate and updated patient information, verify insurance coverage, and schedule appointments in a timely and efficient manner.
  • Medical Records Management: Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA and OSHA regulations.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and scanning documents, to ensure seamless office operations.
  • Team Collaboration: Work collaboratively with healthcare providers, nurses, and other team members to ensure effective communication and coordination of patient care.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 1+ year of customer service or healthcare-related experience required; experience in medical front office or administrative roles preferred.
  • Skills: Excellent communication and interpersonal skills; ability to work independently and as part of a team; proficiency in MS Office and Epic EMR software; bilingual in Spanish and English preferred.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for career advancement.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and employee assistance program.
  • Professional Development: Opportunities for training, education, and professional growth to enhance your skills and career prospects.
Why Join UnitedHealth Group?

At UnitedHealth Group, we are committed to delivering high-quality healthcare services and improving the health and well-being of our patients. We value diversity, equity, and inclusion, and strive to create a workplace culture that is inclusive and respectful of all individuals. If you are passionate about delivering exceptional patient care and administrative support, we encourage you to apply for this exciting opportunity.